Deidra Goodell
Avon,NY
Summary
Highly motivated hospitality professional with 15+ years of experience in client services and related positions. Offering exceptional communication, organization, and coordination skills.
Overview
18
18
years of professional experience
Work History
Director of Catering
ARAMARK, Higher Education
01.2017 - Current
- Increased catering sales by 25% within 12 months
- Secured new clients and build current client relationships to produce more events
- Develop menus to meet specific client's event needs
- Set and enforce performance and service standards to keep consistent, high-quality catering events for customer satisfaction
Executive Assistant to the General Manager
Irondequoit Country Club
03.2015 - 01.2017
- Screened phone calls, emails, mail and visitors
- Prepared documents, reports and presentations for General Manager
- Drafted and prepared meeting agendas and minutes for Club Committee and Board meetings.
- Produced monthly newsletter and club event marketing material to promote attendance and increase club usage by members
- Planned and executed 65 weddings in 1 year
Special Event Manager
Locust Hill Country Club
11.2006 - 03.2015
- Managed administrative logistics of events booking, planning and execution.
- Coordinated and planned menus to compliment event theme and client requests
- Planned and organized activities, details and timelines for club member events
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Education
Bachelor of Science - Travel And Tourism Management
Niagara University
Niagara Falls, NYSkills
- Calendar Management
- Business Correspondence
- Customer Service
- Expense Reporting
- Event Coordination
- Office Management
Timeline
Director of Catering
ARAMARK, Higher Education
01.2017 - Current
Executive Assistant to the General Manager
Irondequoit Country Club
03.2015 - 01.2017
Special Event Manager
Locust Hill Country Club
11.2006 - 03.2015
Bachelor of Science - Travel And Tourism Management
Niagara University
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