Deidra Jordan

I oversee the admissions of new residents. I deal directly with the family or case worker and I do the evaluation to ensure our home is the right fit for the resident. I am in charge of hiring or dismissing employees. I work with each department head on any concerns or changes that need to be made. I also cover any position if there is no availability with the other employees. I am a licensed NC Med aide and oversee all of the orders for the residents.

• Coordinated company events and meetings to foster teamwork and boost employee morale.
• Maintained personnel records and updated internal databases to support document management.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Collected, arranged, and input information into database system.

• Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
• Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
• Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
• Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
• Increased resident satisfaction by addressing concerns promptly and fostering a positive living environment.
• Developed strong relationships with local healthcare providers, enhancing access to specialized services for residents as needed.
• Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.

• Onboarded new employees with training and new hire documentation.
• Expanded market presence through strategic partnerships and alliances, driving increased sales opportunities.
• Cultivated a high-performance culture by fostering collaboration, innovation, and continuous improvement.
• Enhanced operational efficiency by overhauling outdated systems and introducing new technologies.
• Established key performance metrics to track progress towards goals, enabling data-driven decision-making across the organization.
• Promoted a culture of accountability within the team, driving individual ownership for delivering results on time and within budget constraints.
• Evaluated existing policies and procedures on an ongoing basis; identified areas for improvement and implemented necessary changes.

• Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
• Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
• Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
• Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.