Deidra Peterkin
West Mifflin,PA
Summary
Results-driven healthcare professional with 20 years of progressive experience spanning patient care, scheduling, and accounts receivable. Currently specializing in ambulance billing follow-ups, denial resolution, and payment recovery. Combines frontline clinical insight with revenue cycle expertise to support efficient operations and maximize reimbursement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
AR Management Specialist I
Qmc / Digitech
11.2024 - Current
- Managed end-to-end follow-ups on denied ambulance claims, coordinated timely refunds, and resolved overpayment issues. Additionally, monitored and facilitated incoming payments on denied claims, ensuring accurate and timely payment resolution while coordinating with payers to expedite approvals.
Patient Services Representative
Qmc/Digitech
11.2023 - 11.2024
- Served as a Patient Service Representative for a billing company, answering incoming calls to assist patients with their ambulance transport inquiries. Provided clear, accurate information on billing, payment options, and claim status, ensuring a positive patient experience and timely resolution of questions.
Administrative Assistant / Rehab Aide
UPMC McKeesport Inpatient Rehabilitation
02.2021 - 11.2023
- Provided administrative support in a rehab setting, including coordinating patient appointments, managing documentation, and performing reconciliation of billing and accounts. Ordered braces and specialized equipment for physical and occupational therapy, ensuring timely delivery and patient readiness. Handled patient intake, data entry, and reconciled therapy-related charges, ensuring accurate billing processes.
Certified Nursing Assistant
Southwestern Veterans Center
11.2016 - 02.2021
- Provided compassionate, direct patient care assisting veterans with daily activities such as bathing, dressing, and mobility. Monitored and recorded vital signs, reported changes to the nursing team, and ensured personalized care plans.
Education
Medical Coding Specialist Certificate - undefined
Eastern Gateway Community College
Steubenville, OH12.2022
High School - undefined
West Mifflin Area High School
West Mifflin, PA06.2005
Skills
- Claims management, Revenue cycle management, Insurance verification, Payment reconciliation, Insurance denials, refunds, Excel, EHR, Epic, Cerner
Certification
Medical coding certification, Medical scribe certification
CONTACT
- 412-880-9178
- Deidrap23333@gmail.com
- West Mifflin, PA 15122
Timeline
AR Management Specialist I
Qmc / Digitech
11.2024 - Current
Patient Services Representative
Qmc/Digitech
11.2023 - 11.2024
Administrative Assistant / Rehab Aide
UPMC McKeesport Inpatient Rehabilitation
02.2021 - 11.2023
Certified Nursing Assistant
Southwestern Veterans Center
11.2016 - 02.2021
Medical Coding Specialist Certificate - undefined
Eastern Gateway Community College
High School - undefined
West Mifflin Area High School