Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

DEIDRA SANCHEZ

Lytle

Summary

Competent behavior health technician knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable, and dedicated.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Behavior Health Technician

The Wood Group
05.2023 - Current
  • Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Conducted client rounds to check on residents.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Searched resident belongings prior to and during stays.
  • Performed client intake procedures according to internal standards for new admissions.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.

housekeeper

Super 8 motels
01.2020 - 06.2020
  • Carried linens, towels, toilet items and cleaning supplies, using wheeled carts.
  • Cleaned rugs, carpets, upholstered furniture and draperies, using vacuum cleaners and shampooers.
  • Kept storage areas and carts well-stocked, clean and tidy.
  • Replenished supplies, such as drinking glasses, linens, writing supplies and bathroom items.
  • Swept, scrubbed, waxed, or polished floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Emptied wastebaskets, emptied and cleaned ashtrays, and transported other trash and waste to disposal areas.

Front Desk Receptionist

Super 8 motels
01.2020 - 06.2020
  • Welcomed on-site visitors and directed to appropriate personnel.
  • Drafted correspondence and proofed outgoing memos for accuracy.
  • Answered multi-line phone system and promptly transferred calls.
  • Answered questions about company location and hours of operation.
  • Provided information about establishment, such as location of departments and offices, employees within organization and services provided.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Received payments and recorded receipts for services.
  • Prepared outgoing mail and courier deliveries and sorted and distributed incoming mail.

Housekeeper

Eagle Ford Crossing
03.2019 - 07.2019
  • Greeted guests and employees, delivering friendly service in interactions.
  • Washed tub and shower basins and cleaned shower curtains.
  • Checked room appliances for proper functionality.
  • Sanitized tables and countertops with cleaning solutions.
  • Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.
  • Cleaned and restocked restroom areas with towels and toiletries.
  • Washed dirty linens and remade beds with clean sheets.
  • Carried linens, towels, toilet items and cleaning supplies, using wheeled carts.
  • Emptied wastebaskets, emptied and cleaned ashtrays, and transported other trash and waste to disposal areas.
  • Dusted and polished furniture and equipment.
  • Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.

housekeeper

cotulla Motel
01.2017 - 04.2017
  • Carried linens, towels, toilet items and cleaning supplies, using wheeled carts.
  • Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
  • Emptied wastebaskets, emptied and cleaned ashtrays, and transported other trash and waste to disposal areas.
  • Swept, scrubbed, waxed, or polished floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Replenished supplies, such as drinking glasses, linens, writing supplies and bathroom items.
  • Cleaned rugs, carpets, upholstered furniture and draperies, using vacuum cleaners and shampooers.

Rest Area Attendant

On our Own Services
01.2015 - 07.2015
  • Cleaned restrooms and replenished consumables.
  • Dusted and wiped down decorative structures, baseboards and common surfaces.
  • Gathered and emptied trash and deposited recycling into appropriate receptacles.
  • Swept and mopped floors and vacuumed carpets.
  • Sanitized and cleaned equipment and surfaces with solvents.
  • Cleaned and polished furniture and fixtures.

Nurse's Aide

Nix Community General Hospital
08.2010 - 01.2011
  • Interpreted and explained medical instructions to patients and family members.
  • Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
  • Cleaned and sanitized medical equipment and rooms.
  • Delivered direct care to patients, assisting with bathing, feeding and grooming tasks.
  • Measured patient vital signs, recording body temperature, blood pressure and heart rate.
  • Answered call lights to provide emergency treatment and assistance to patients.
  • Prepared residents for meals and assisted with feeding.
  • Completed daily documentation and charts regarding patient care and input reports into practice databases.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Gas Station Cashier

Valero Truck Stop
05.2008 - 10.2008
  • Offering information to customers, selling groceries and car-related items, and keeping the front area clean and organized.
  • Provided efficient and courteous service to customers at all times.

Fast Food Team Member

McDonald's
05.2006 - 07.2006
  • Prepared and served cold drinks, and frozen milk drinks and desserts, using drink-dispensing, milkshake and frozen custard machines.
  • Notified kitchen personnel of shortages and special orders.
  • Communicated with customers regarding orders, comments and complaints.
  • Brewed coffee and tea and filled containers with requested beverages.
  • Selected food items from serving or storage areas and placed in dishes, on serving trays, or in take-out bags.
  • Served food, beverages and desserts to customers in such settings as take-out counters of restaurants and lunchrooms, business and industrial establishments, hotel rooms and cars.
  • Requested and recorded customer orders, and computed bills using cash registers, multi counting machines, or pencil and paper.

Education

Certificate - Professional Makeup Artistry

Vizio Makeup Academy
05.2021

High School Diploma -

Continental Academy
Miami Lakes, FL
06-2007

Skills

  • Call Answering and Routing
  • Cash Management
  • Time Management
  • Attention to detail
  • Customer Service
  • Basic Math Functions
  • Shelving Items
  • Behavior modification
  • Documentation skills
  • Crisis intervention
  • Mental health support
  • Infection control
  • Activity monitoring

Accomplishments

  • Satori Alternatives to Managing Aggression (SAMA) 1 -4
  • The Art of Effective Communication and Conflict Resolution
  • Preventing and Managing Challenging or Aggressive Behaviors
  • Behavior Health Basics for the Direct Service Worker
  • co-occurring Disorders; IDD and Mental Illness
  • Trauma Informed Care for Individuals with IDD
  • Functional Behavior Assessment and Behavior Support
  • Genetic Syndromes Associated with IDD
  • Medical Diagnoses Associated with IDD
  • Supports and Strategies for Direct Service Workers
  • Food Handlers of Texas

Certification

  • Adult Mental Health First Aid USA
  • Adult First Aid/CPR

Timeline

Behavior Health Technician

The Wood Group
05.2023 - Current

housekeeper

Super 8 motels
01.2020 - 06.2020

Front Desk Receptionist

Super 8 motels
01.2020 - 06.2020

Housekeeper

Eagle Ford Crossing
03.2019 - 07.2019

housekeeper

cotulla Motel
01.2017 - 04.2017

Rest Area Attendant

On our Own Services
01.2015 - 07.2015

Nurse's Aide

Nix Community General Hospital
08.2010 - 01.2011

Gas Station Cashier

Valero Truck Stop
05.2008 - 10.2008

Fast Food Team Member

McDonald's
05.2006 - 07.2006

Certificate - Professional Makeup Artistry

Vizio Makeup Academy

High School Diploma -

Continental Academy

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