Deidra S Soper
South Jordan,UT
Summary
To seek and maintain a full-time position that offers professional challenges utilizing problem-solving, creativity, and interpersonal skills. Motivated to learn, grow and excel.
Overview
15
15
years of professional experience
Work History
Sales Support Associate
USI All Purpose Windows And Doors
05.2021 - Current
- Provide sales representative with accurate information concerning platform policies for sales, database issues, and listing inaccuracies.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Answered questions regarding seller inventory, shipping, payments and buyer complaints.
- Prepared bids and proposals to submit to clients and secure new business.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- $2M quarterly bid average, $1.25M average sold
Sales Associate
Fred Meyer Jewelers
12.2020 - 10.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Frequently reviewed process and policy documents to verify compliance.
- Consistently 120% to goal
Rideshare Driver
Uber
07.2017 - 03.2020
- Provide professional & personable experience for over 5,000 customers
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Digital Marketing Specialist
Freelance
10.2017 - 12.2019
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments
- Monitored social media and online sources for industry trends
- Social media advertising campaigns inside Facebook, Instagram , Pinterest and Taboola
- Leveraged tracking data to segment target audiences, trigger campaigns and personalize content.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
Teacher Assistant
Jordan School District
10.2015 - 05.2018
- Supported instructor with test administration and assignment grading
- Assessed student assignments to check quality and completeness before submission for grading.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Tutored students in reading, language arts and other subjects.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Corporate Credit Analyst
CHG Healthcare
11.2012 - 01.2015
- Performed corporate credit reviews & assess financial conditions
- Made decisions and recommendations for extending lines of credit
- Assessed credit risk and analyzed financial statements.
- Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment.
Customer Relations Specialist
CHG Healthcare
03.2008 - 10.2012
- Build positive relationships with internal and external clients Create and send invoices to clients for contract buyouts
- Research and resolve client disputes, provide acceptable documentation for invoice backup to clients
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Education
Bachelor of Science - Business Management
University of Phoenix
Utah2009
Skills
- Analytical and Critical Thinking
- Problem-solving
- Relationship development
- Marketing and advertising
- Microsoft applications proficiency
- Flexible and Adaptable
- Written Communication
- Attention to Detail
- Organization
- Teamwork and Collaboration
- Attention to Detail
- Team building
- Collaboration
- Organization
Timeline
Sales Support Associate
USI All Purpose Windows And Doors
05.2021 - Current
Sales Associate
Fred Meyer Jewelers
12.2020 - 10.2021
Digital Marketing Specialist
Freelance
10.2017 - 12.2019
Rideshare Driver
Uber
07.2017 - 03.2020
Teacher Assistant
Jordan School District
10.2015 - 05.2018
Corporate Credit Analyst
CHG Healthcare
11.2012 - 01.2015
Customer Relations Specialist
CHG Healthcare
03.2008 - 10.2012
Bachelor of Science - Business Management
University of Phoenix
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