Deidra Suell
Houston,TX
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
13
13
years of professional experience
Work History
Rural Mail Carrier Associate
United States Post Office
Houston, TX
06.2021 - Current
- Resolved customer complaints regarding mail delivery quickly and effectively.
- Delivered mail and packages to rural areas accurately and on time along your assigned route.
- Followed all federal regulations pertaining to hazardous materials when delivering items.
- Sort, lift and push moderate to heavy loads of mail and packages to prepare for delivery.
- Pick up or collect mail from customers.
- Work indoors and outdoors in all weather: rain, snow, cold and heat.
Post Close Coordinator
BRPS Title
Houston, TX
05.2017 - 01.2020
- Performed periodic audits on closed loans to identify any discrepancies or errors.
- Ensure all closing package are received, uploaded, transactions have been recorded in the proper progression, schedules all aspects of the real estate contract transactions and ensures all parties involved (Real Estate Agents, Title Company, Lender, Buyer, Seller) receive copies of legal documents and forms in a timely manner
- Utilized advanced problem solving skills to resolve complex issues quickly and efficiently.
- Prepare documents for submission based on HUD requirements to get loan insured in a timely manner.
Scheduling Coordinator
Veterans Choice
Houston, TX
03.2014 - 05.2017
- Created and maintained reports for tracking scheduling data.
- Developed scheduling protocols to improve efficiency and accuracy of scheduling process.
- Ensured compliance with all policies and procedures related to scheduling.
- Maintain daily records of patient demographics, insurance information, and scheduling.
- Schedule patient appointments, answering general questions, maintaining patient records, and communicating with Referring Providers and other medical professionals.
- Ensure accurate and detailed information in patient charts, including demographics of patients.
Front Office Coordinator
The Accurate Group of Texas
Houston, TX
06.2011 - 08.2012
- Scheduled appointments and maintained calendars using calendar management software.
- Proficiently managed incoming calls, emails, and correspondence within established timelines.
- Performed general office duties such as filing documents, photocopying materials, faxing documents, and ordering supplies.
- Oversee billing, and greet patients.
Education
Some College (No Degree) - Nursing Assistance
Texas Southern University
Houston, TXSkills
- Attention to Detail
- Hospitality
- Book Keeping
- Business Acumen
- Software Proficiency
- Time Management
- Organizational Skills
Timeline
Rural Mail Carrier Associate
United States Post Office
06.2021 - Current
Post Close Coordinator
BRPS Title
05.2017 - 01.2020
Scheduling Coordinator
Veterans Choice
03.2014 - 05.2017
Front Office Coordinator
The Accurate Group of Texas
06.2011 - 08.2012
Some College (No Degree) - Nursing Assistance
Texas Southern University