Deidre-Ann McBean
Yokohama,Kanagawa
Summary
I am a skilled Administrative Manager with 7 years of experience in optimizing operations, coordinating administrative tasks, and implementing efficient procedures in an organization. I prioritize providing superior customer service and have effectively handled various administrative tasks and projects by utilizing my organizational, communication, and problem-solving abilities.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Part time Teacher
Sesame Street English- Nagase
03.2023 - 03.2024
- Teaching Mathematics, Science and Social Studies to Kindergartner - Elementary students.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Online Part Time Teacher
Toshin Nagase
10.2020 - 03.2024
- Preparing Working Professionals and University graduates for TOIEC Exams online.
- Prepare and deliver the course materials.
- help the students to improve their listening, speaking, reading and writing.
Assistant Language Teacher
Interac Japan
03.2020 - 03.2024
- Teaching Elementary Students 1st - 6th Grade
- Prepared daily lesson plans for students to correspond with district curriculum.
- Reinforced positive classroom behavior to maintain enjoyable classroom experience.
- Team-taught lessons with English Teacher to provide varying teaching styles.
- Created and administered interactive activities for students.
- Employed visual and auditory approaches to make lessons more interesting and interactive for students.
Administrative Manager
Target Pest Management Company Limited
03.2016 - 02.2020
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Updated reports, managed accounts, and generated reports for company database.
- Verified customer information for orderly, up-to-date online systems.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Organized and updated databases, records and other information resources.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Prepared vendor invoices and processed incoming payments.
- Registered transactions and data on accounting database to track history and safeguard information.
- Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
- Tracked customer invoices to facilitate prompt and accurate payments.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
- Generated invoices upon receipt of billing information and tracked collection progress.
Administrative Assistant
Target Pest Management Company Limited
11.2012 - 03.2016
- Design, Implement and Maintain proper filing systems.
- Handling customers inquires and complaints.
- Maintain & Update Accounting records.
- Bank Reconciliation
- Preparing Worksheets and Work Orders
- Liaise with Customers.
- Preparing Letters, Quotations and Competitive Bids
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
Bachelor of Business Administration - Human Resource Management
University of Technology
Kingston, Jamaica 09.2014 - 07.2019
Associate of Science - Business Administration
College of Agriculture Science and Education
Port Antonio, Jamaica 09.2010 - 08.2012
Skills
Microsoft Applications
undefinedCertification
Pest Control Applicator Licence
Additional Information
Active Member of the Swallow Field Gospel Chapel, Serve as a Volunteer in the Barnabas Ministry, Volunteer at Vacation Bible School (teaching)
References
Mr. Lincoln Russell, Director, Target Pest Management Company Limited, 9 Ripon Road, Kingston, Jamaica, lincolnr@hotmail.com
Timeline
Part time Teacher
Sesame Street English- Nagase
03.2023 - 03.2024
Online Part Time Teacher
Toshin Nagase
10.2020 - 03.2024
Assistant Language Teacher
Interac Japan
03.2020 - 03.2024
Administrative Manager
Target Pest Management Company Limited
03.2016 - 02.2020
Bachelor of Business Administration - Human Resource Management
University of Technology
09.2014 - 07.2019
Administrative Assistant
Target Pest Management Company Limited
11.2012 - 03.2016
Associate of Science - Business Administration
College of Agriculture Science and Education
09.2010 - 08.2012
Pest Control Applicator Licence
TEFL - TSE10168
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