Deidre-Ann McBean
Yokohama,Kanagawa
Summary
I am a skilled Administrative Manager with 7 years of experience in optimizing operations, coordinating administrative tasks, and implementing efficient procedures in an organization. I prioritize providing superior customer service and have effectively handled various administrative tasks and projects by utilizing my organizational, communication, and problem-solving abilities.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Part time Teacher
Sesame Street English- Nagase
03.2023 - 03.2024
- Teaching Mathematics, Science and Social Studies to Kindergartner - Elementary students.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Online Part Time Teacher
Toshin Nagase
10.2020 - 03.2024
- Preparing Working Professionals and University graduates for TOIEC Exams online.
- Prepare and deliver the course materials.
- help the students to improve their listening, speaking, reading and writing.
Assistant Language Teacher
Interac Japan
03.2020 - 03.2024
- Teaching Elementary Students 1st - 6th Grade
- Prepared daily lesson plans for students to correspond with district curriculum.
- Reinforced positive classroom behavior to maintain enjoyable classroom experience.
- Team-taught lessons with English Teacher to provide varying teaching styles.
- Created and administered interactive activities for students.
- Employed visual and auditory approaches to make lessons more interesting and interactive for students.
Administrative Manager
Target Pest Management Company Limited
03.2016 - 02.2020
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Updated reports, managed accounts, and generated reports for company database.
- Verified customer information for orderly, up-to-date online systems.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Organized and updated databases, records and other information resources.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Prepared vendor invoices and processed incoming payments.
- Registered transactions and data on accounting database to track history and safeguard information.
- Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
- Tracked customer invoices to facilitate prompt and accurate payments.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
- Generated invoices upon receipt of billing information and tracked collection progress.
Administrative Assistant
Target Pest Management Company Limited
11.2012 - 03.2016
- Design, Implement and Maintain proper filing systems.
- Handling customers inquires and complaints.
- Maintain & Update Accounting records.
- Bank Reconciliation
- Preparing Worksheets and Work Orders
- Liaise with Customers.
- Preparing Letters, Quotations and Competitive Bids
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
Bachelor of Business Administration - Human Resource Management
University of Technology
Kingston, Jamaica 09.2014 - 07.2019
Associate of Science - Business Administration
College of Agriculture Science and Education
Port Antonio, Jamaica 09.2010 - 08.2012
Skills
Microsoft Applications
Peachtree Accounting SoftwarePayroll softwarePest Control SoftwareESL- English As Second Language
Operations Management
Business Administration
Quality Assurance
Customer Service
Staff Scheduling
Invoicing and Collections
Certification
Pest Control Applicator Licence
Additional Information
Active Member of the Swallow Field Gospel Chapel, Serve as a Volunteer in the Barnabas Ministry, Volunteer at Vacation Bible School (teaching)
References
Mr. Lincoln Russell, Director, Target Pest Management Company Limited, 9 Ripon Road, Kingston, Jamaica, lincolnr@hotmail.com
Timeline
Part time Teacher
Sesame Street English- Nagase
03.2023 - 03.2024
Online Part Time Teacher
Toshin Nagase
10.2020 - 03.2024
Assistant Language Teacher
Interac Japan
03.2020 - 03.2024
Administrative Manager
Target Pest Management Company Limited
03.2016 - 02.2020
Bachelor of Business Administration - Human Resource Management
University of Technology
09.2014 - 07.2019
Administrative Assistant
Target Pest Management Company Limited
11.2012 - 03.2016
Associate of Science - Business Administration
College of Agriculture Science and Education
09.2010 - 08.2012