Deidre Bryan
Aztec,NM
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Lowe's
11.2019 - 04.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier/Manager
McDonald's
12.2014 - 10.2019
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Coordinated promotional price changes, ensuring accurate pricing information at the register level.
Education
High School Diploma -
Penn Foster Academy
Online Education12.2014
Skills
- Account Updating
- Paperwork Processing
- Product Knowledge
- Customer Service
- Money Handling Abilities
- Positive Attitude
Timeline
Customer Service Representative
Lowe's
11.2019 - 04.2023
Cashier/Manager
McDonald's
12.2014 - 10.2019
High School Diploma -
Penn Foster Academy