Deidre Chambers

Assistant Manager

WALMART, INC

05.2003 - Current

Responsible for overseeing and managing the store's day to day operations and performance in a high-pressure environment.
Increase store profitability through customer relationship development, community involvement, marketing.
Making deposits, document cash shortage, and reducing discrepancies. Worked at cash registers to stay knowledgeable.
Restocking and Lifting merchandise.
Worked with loss prevention to lesson shrink
Prepare and analyze daily, monthly, and other company reports to drive performance and productivity..
Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution.
Ensure that sales transactions, customer payments and collection activities are properly performed in accordance with the Company's operations procedures and all applicable laws.
Employee training …Coached, lead and develop all team members for the store to maximize their performance potential.
Grow a business to reach financial success….Operate under PNL guidelines.
Supervised day-to-day operations to meet performance, quality and service expectations.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Reviewed sales and gross profit report to assess company efficiency.