DeIdre' Clark
Carolina,SC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Highly-skilled phlebotomist with [1.5] years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist - Full Time
Charleston Hematology Oncology Associates
2022.04 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packing specimen for pickup for Roper
- Used personal protective equipment correctly to protect coworkers and patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Reviewed patient records for accuracy and completeness.
- Conducted venipuncture and other CT procedures.
- Verified patients' identification for proper sample collection.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks for adults
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Clinical Medical Assistant Extern
InMyNDSPACE
2022.03 - 2022.04
- Externship – 160 hours completed –
- Scheduled appointments and tests to coordinate patient care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained clean and safe clinic environment to prevent injuries.
- Patient registration and screening
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Referral Management Specialist II
Medical University of South Carolina
2020.02 - 2022.02
- Gathered pertinent information from insurance carrier, verified insurance and obtained authorizations
- Referred patients to financial counselors
- Provided support to clinical staff
- Entered referrals and documented communications
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Triages patient calls according to established algorithms, answers questions, resolves issue
- Collected, arranged, and input information into database system.
- Managed over 30 customer calls per day
Electronic Medical Billing & Coding
Medical University Of South Carolina
2020.02 - 2021.02
- Gathered pertinent information from insurance carrier, verified insurance and obtained authorizations
- Referred patients to financial counselors
- Provided support to clinical staff
- Entered referrals and documented communications
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Verified accuracy of patient information in medical records.
Shipper Packer
Consolidated Mail Outpatient Pharmacy, CMOP
2019.07 - 2020.01
- Scanned and packaged prescription products
- Sent prescription packages to designated locations
- Maintained stock and clean work area
- Completed daily cycle counts and assisted with monthly audits
- Received incoming shipments, compared contents against associated records and transmitted to proper department
- Inspected merchandise and sent damaged pieces for repair before shipment
Medical Screener- Reception Technician
CSL Plasma
2018.10 - 2020.01
- Educated patient on processes and performed venipuncture
- Checked and recorded accurate vitals in EMR
- Scheduled patient appointments
- Executed the policies and procedures associated with hyper immune programs
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
Mobile Phlebotomist -Medical Examiner
Examination Management Services Inc
2019.08 - 2019.12
- Performed collection of patient blood donations and samples
- Prepared blood collection equipment, including needles, tubing, and collection bags
- Conducted Patient Intake and maintained patient records
- Labeled and stored samples
- Coastal Regional Center
Human Services Assistant
South Carolina Dept. Of Disabilities And Special Needs
2019.01 - 2019.07
- Provided consistent active treatment training in supporting people to increase their functional independence
- Provided personal needs support (bathing, diapering, feeding, behavioral intervention, transferring)
- Assisted in quality and development activities, as assigned
- Monitored and escorted consumers to programs, appointments, and off-campus trips
- Kept and established comprehensive case files to support proper documentation and record retention.
Clinical Medical Assistant
Charleston Women's Wellness Center
2018.02 - 2018.04
- Prepared patients for exams, prepared surgical trays for biopsies, assisted during exams
- Obtained medical histories and vital signs; recorded data in EMR
- Collected lab specimens and performed basic tests, prepared injections
- Answered phones, greeted patients, and assisted front office staff as needed
Education
Medical Assisting Certificate - Medical Assistant
Southeastern College
North Charleston, SC04.2022
Electronic Medical Billing And Coding Specialist - Billing And Coding
South Eastern College
2431 Aviation Ave #703, North Charleston, SC03.2021
Certification - Phlebotomy
Patch Career Institute
North Charleston, SC08.2019
Certificate - Medical Assistant
Virginia College
North Charleston, SC06.2018
No Degree - Computer Programming
South Carolina State University
Orangeburg, SC05.2016
Skills
- Patient and Caregiver Education
- Proper Waste Disposal
- Cleaning and Sanitizing
- Medical Histories and Vital Statistics
- Phlebotomy Procedures
- Specimen Documentation
- Recording Test Results
- Specialist Referrals
- Patient Vital Taking
- Updating Medication Histories
- Patient Confidentiality
- Lab Specimens and Collections
Certification
- CCMA - Certified Clinical Medical Assistant
- CMAA - Certified Medical Administrative Assistant
- CBCS-Certified Billing and Coding Specialist
- BLS- Basic Life Support
Languages
English
Full Professional
Timeline
Phlebotomist - Full Time
Charleston Hematology Oncology Associates
2022.04 - Current
Clinical Medical Assistant Extern
InMyNDSPACE
2022.03 - 2022.04
Electronic Medical Billing & Coding
Medical University Of South Carolina
2020.02 - 2021.02
Referral Management Specialist II
Medical University of South Carolina
2020.02 - 2022.02
Mobile Phlebotomist -Medical Examiner
Examination Management Services Inc
2019.08 - 2019.12
Shipper Packer
Consolidated Mail Outpatient Pharmacy, CMOP
2019.07 - 2020.01
Human Services Assistant
South Carolina Dept. Of Disabilities And Special Needs
2019.01 - 2019.07
Medical Screener- Reception Technician
CSL Plasma
2018.10 - 2020.01
Clinical Medical Assistant
Charleston Women's Wellness Center
2018.02 - 2018.04
Medical Assisting Certificate - Medical Assistant
Southeastern College
Electronic Medical Billing And Coding Specialist - Billing And Coding
South Eastern College
Certification - Phlebotomy
Patch Career Institute
Certificate - Medical Assistant
Virginia College
No Degree - Computer Programming
South Carolina State University
- CCMA - Certified Clinical Medical Assistant
- CMAA - Certified Medical Administrative Assistant
- CBCS-Certified Billing and Coding Specialist
- BLS- Basic Life Support
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