Deidre Fehse
Burleson,TX
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Donation Manager/ Store Asst Manager
Harvest House Resale Store
06.2017 - 11.2023
- Increased donor retention by implementing personalized communication strategies and regular followups.
- Streamlined donation processes for improved efficiency and a more user-friendly experience.
- Managed donor database, ensuring accurate record-keeping and timely reporting of key metrics.
- Trained volunteers on best practices for soliciting donations, improving overall success rates.
- Mentored junior staff members in donor relations best practices, fostering a culture of excellence in stewardship efforts.
- Customer service with all types of donors, employees, volunteers, clients, and community service.
- Scheduling of employees, volunteers, and community service.
- Stocking the store
- Cashier, bank deposits, opening and closing of the store.
- Accepting and sorting donations for the storehouse, recycling, seasonal storage, etc.
- Pricing and tagging appropriate merchandise for the storehouse
- Unloading donations and trucks.
- Scheduling recycle pickups along with other outgoing donations to other nonprofits.
Education
High School Diploma -
Waco High School
Waco, TX05.1992
Skills
- Team leadership
- Analytical thinking
- Conflict resolution
- Interpersonal communication
- Volunteer coordination
- Customer service
- Attention to detail
- Quality Control
Timeline
Donation Manager/ Store Asst Manager
Harvest House Resale Store
06.2017 - 11.2023
High School Diploma -
Waco High School
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