Deidre Jewell
Yoakum
Summary
Professional in administrative support roles, bringing valuable experience in handling front desk responsibilities and enhancing office efficiency. Known for reliability and adaptability in dynamic environments, consistently contributing to team goals and positive workplace culture. Possesses strong organizational skills and friendly demeanor, essential for maintaining smooth operations.
Professional hairstyling expert with strong background in delivering high-quality hair care and styling services. Skilled in cutting, coloring, and styling techniques, with focus on modern trends and customer satisfaction. Effective team collaborator, adaptable to changing needs, and driven to achieve outstanding results for clients.
Overview
22
22
years of professional experience
Work History
Hair Stylist/Business Owner
Rise Hair Studio
05.2012 - 07.2025
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Organized sales area and work station to showcase products and boost sales.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Maintained clean and organized work station, complying with health and safety standards.
- Answered phone calls and emails to schedule client appointments.
- Managed day-to-day business operations.
Hair Salon Manager
Cost Cutters
08.2009 - 05.2012
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
- Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
- Recruited and hired top talent to maintain a skilled and diverse team of stylists.
- Conducted performance evaluations for staff members, offering constructive feedback and setting goals for improvement.
- Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.
- Implemented safety protocols to maintain a clean and sanitary environment for clients and staff alike.
- Fostered a positive working environment, resulting in high employee retention rates.
- Boosted staff productivity with regular training sessions on latest hair trends and techniques.
- Facilitated open lines of communication between staff members through regular meetings fostering teamwork spirit.
- Monitored industry trends to stay informed about emerging styles, products, and technologies relevant to our clientele base.
- Oversaw inventory management to ensure adequate stock levels of products and supplies.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Managed cash flow, business transactions, banking, and accounting processes.
- Maintained general appointment calendar and set shift schedules.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Scheduled employees to maintain adequate coverage during business hours.
- Handled employee scheduling and coverage needs during business hours.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Educated service personnel on company policy and procedure.
- Maintained posting of MSDS sheets in workplace.
Receptionist
Craig Fitness
05.2007 - 08.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Shift Supervisor/Bartender
Cuginos Italian Restaurant
05.2006 - 08.2009
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Hair Stylist/Business Owner
Gretel's Hair Studio
06.2003 - 08.2009
- Same as above salon duties
Education
No Degree - Forensic Psychology
Southern New Hampshire University
Hooksett, NHCosmetology License - Cosmetology
Safford College of Beauty
Safford, AZ05-2003
Moffat County High School
Craig, CO05-2001
Skills
- Quick learner
- Appointment scheduling
- Detail-orientated
- Schedule management
- Advanced communication skills
- Highly motivated self-starter
- Business management
- Staff management
- Outstanding customer service
- Social skills
Timeline
Hair Stylist/Business Owner
Rise Hair Studio
05.2012 - 07.2025
Hair Salon Manager
Cost Cutters
08.2009 - 05.2012
Receptionist
Craig Fitness
05.2007 - 08.2009
Shift Supervisor/Bartender
Cuginos Italian Restaurant
05.2006 - 08.2009
Hair Stylist/Business Owner
Gretel's Hair Studio
06.2003 - 08.2009
No Degree - Forensic Psychology
Southern New Hampshire University
Cosmetology License - Cosmetology
Safford College of Beauty
Moffat County High School
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