Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deidre LaFontaine

West Greenwich

Summary

LPN with background in patient care and home health services. Demonstrates an ability to pivot in dynamic situations as well as provide compassionate and efficient care. Has a proven track record of using critical thinking and effective communication to enhance patient outcomes and reduce rehospitalization.

Overview

12
12
years of professional experience

Work History

LPN Clinical Coordinator, Pre-Admission Coordinator

Elara Caring
06.2023 - Current


  • Supported new employees during orientation by serving as a knowledgeable resource in branch.
  • Served as a liaison between patients, clinicians and healthcare providers.
  • Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste.
  • Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
  • Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
  • Maintained accurate medical records for over 200 patients, ensuring timely updates.
  • Participated in continuing education opportunities for professional development purposes while staying apprised of industry best practices and emerging healthcare trends.
  • Contributed to ongoing quality improvement initiatives within the agency by offering insights based on clinical expertise and patient feedback.
  • Evaluated patient referrals, and confirmed signing physician for POC.
  • Reviewed patient history to verify conditions and current medications.
  • Monitored patient health conditions to report changes to assigned physicians.
  • Coordinated patient transfers to other facilities when not appropriate for admission to agency.
  • HCHB
  • Forcura

LPN Field Nurse

Care New England
10.2022 - 04.2023
  • Maintained accurate documentation of patient assessments and treatments, ensuring compliance with Medicare and HIPAA standards.
  • Coordinated with physicians to implement prescribed treatment plans, ensuring consistency in patient care delivery and advocating patientsneeds and concerns.
  • Managed complex wound care for improved healing rates and reduced infection risk.
  • Conducted home visits and completed thorough assessments to identify changes in patients'' condition, implementing appropriate interventions as needed, thereby reducing hospital readmission rates.
  • Utilized evidence-based practices in administering nursing care that promoted positive results.
  • Participated in ongoing professional development opportunities to maintain and enhance nursing skills, consistently delivering high-quality patient care.
  • Reviewed all medicines to identify possible adverse reactions, significant side effects, drug allergies and contraindicated medications.
  • Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.

Vendor

The Plant Group
04.2016 - 12.2019
  • Answered questions and assisted customers with item selection and location.
  • Met sales goals by offering excellent customer service.
  • Set up displays and signage to attract customers and boost sales.
  • Improved client satisfaction by quickly addressing and resolving service issues.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Contributed to event marketing, sales and brand promotion.
  • Informed customers of promotions to increase sales productivity and volume.

Vendor

ICS Plant Specialists
05.2013 - 12.2019
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Streamlined inventory management processes, leading to more efficient operation.
  • Coordinated with cross-functional teams to ensure product availability for key sales periods.
  • Enhanced vendor reputation with timely delivery and accurate order fulfillment.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Recorded accurate and efficient records in customer database.
  • Maintained current knowledge of evolving changes in marketplace.
  • Answered questions and assisted customers with item selection and location.
  • Set up displays and signage to attract customers and boost sales.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Direct Support Professional

Perspectives Coporation
09.2013 - 03.2014
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Transported clients to medical and dental appointments to provide support.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Enhanced communication skills of non-verbal clients using alternative communication devices.
  • Administered medication under supervision, ensuring adherence to healthcare plans.

Education

Associate Degree In Nursing - Nursing

Community College of Rhode Island
Warwick, RI

Associate Of Arts And Sciences - General Studies

Community College of Rhode Island
Warwick, RI
12.2021

Certificate - Biotechnology

Community College of Rhode Island
Warwick, RI
12.2015

Skills

  • Vital signs monitoring / CP assess
  • HIPAA compliance
  • Healthcare software proficiency
  • Catheter care
  • Chronic disease management
  • Supply management
  • Telephone triage
  • Wound care
  • CPR/AED/BLS
  • Infection control
  • Interdisciplinary team collaboration
  • Administrative functions
  • Wound assessment
  • Wound dressing techniques
  • Infection prevention
  • Pressure ulcer prevention
  • Sterile procedures
  • Risk identification
  • Self-management
  • Post-surgery treatment
  • Diabetic foot care
  • Complex wound care
  • Ostomy care

Timeline

LPN Clinical Coordinator, Pre-Admission Coordinator

Elara Caring
06.2023 - Current

LPN Field Nurse

Care New England
10.2022 - 04.2023

Vendor

The Plant Group
04.2016 - 12.2019

Direct Support Professional

Perspectives Coporation
09.2013 - 03.2014

Vendor

ICS Plant Specialists
05.2013 - 12.2019

Associate Degree In Nursing - Nursing

Community College of Rhode Island

Associate Of Arts And Sciences - General Studies

Community College of Rhode Island

Certificate - Biotechnology

Community College of Rhode Island

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Deidre LaFontaine