Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Richland Police Department Crime Awarness
BusinessAnalyst
Deidre Miller

Deidre Miller

Kennewick

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure a Property/Assistant Management position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Property Manager

Winton Capital LLC
05.2023 - Current
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Collected and maintained careful records of rental payments and payment dates.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Generated leads for sales and rental properties through cold calls and referrals.

Assistant Manager

Bed Bath & Beyond
07.2021 - 04.2023
  • Helping customers with anything they needed help with, key turns, counting tills, janitorial, be in charge of the store, opening and closing the store on my own, stock shelves and get inventory out for customers to shop. I also did receiving intake on the inventory for the store, with filing the records and scanning in the inventory for receiving.
  • Promoted after months
  • Managed a group of associates
  • Maintained all operations within the store
  • Opened and closed the store at the beginning and end of shifts
  • Performed official money count every night
  • Upheld a high standard of customer service
  • Pursued sales leads to advance store growth
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Cashier

Tesoro
04.2010 - 04.2013
  • Did basic cashier duties of handling cash, using the dept and or credit machine. Stocked shelves, store order, price changes, assisted with customers on anything that they would need help with.

Education

GED -

Kennewick, WA
03.2010

Skills

  • Food Service
  • Customer Service (8 years)
  • Team Member (2 years)
  • Food Prep
  • Fast Food
  • Cash Handling (8 years)
  • Cashiering (8 years)
  • Meal Preparation
  • Food Safety
  • Kitchen Experience
  • Retail Sales (8 years)
  • Supervising experience (2 years)
  • Food production
  • Merchandising (5 years)
  • Planograms
  • Food handling
  • Store management (2 years)
  • Cooking
  • Inventory control (2 years)
  • Retail management (2 years)
  • Time management (2 years)
  • Sales management (2 years)
  • Freight (2 years)
  • POS (2 years)
  • Lease administration
  • Tenant relations
  • Work order monitoring
  • Fair housing mandates
  • Property marketing and promotion
  • Marketing and advertising
  • Customer service-focused
  • Property management
  • Multi-family property management
  • Unit vacancies
  • Lease renewals
  • Payment collection
  • Fair housing compliance
  • Leasing operations
  • Exceptional oral and written communication skills
  • Property tours and inspections
  • Rent collection
  • Property inspections
  • Valid Washington State driver's license
  • Skilled multi-tasker

Accomplishments

  • Oversaw multiple residential family properties totaling over 135 individual units.
  • Maintained 98% or higher occupancy rate for entire length of employment.
  • Increased occupancy rates from 85% to 98% in months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Richland Police Department Training - Property Management Crime Awareness

Timeline

Property Manager

Winton Capital LLC
05.2023 - Current

Assistant Manager

Bed Bath & Beyond
07.2021 - 04.2023

Cashier

Tesoro
04.2010 - 04.2013

GED -

Richland Police Department Crime Awarness

The Richland Police Department providing training on the following topics, how to identify gang members, criminal activities, there were pictures and slides they showed us and went over different scenarios of when to act and how to prevent crime in our residential communities. At the end of the training we all got a certificate stating that we had completed the training.

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