Deidre Noetzel
Georgetown,TX
Summary
Dynamic medical professional with extensive experience as a medical receptionist, excelling in patient relations and medical records management. Proven ability to enhance patient care through effective scheduling and meticulous documentation. Proficient in medical terminology and adept at navigating complex administrative tasks, ensuring seamless operations and compliance with regulations.
Overview
22
22
years of professional experience
Work History
Medical Scribe
Nuance Communications
08.2019 - 08.2020
- Attended approximately 25 patient appointments daily and wrote narrative account of events using appropriate medical terminology
- Documented complete information about examinations, treatment plans, imaging and lab results, and other details directly into charts.
- Used Dragon software to input information into computerized patient record system.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Medical Front Office Receptionist
Contra Costa Medical Group
09.1998 - 05.2003
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Coordinated patient check-in, check-out and payments for billing.
- Completed clerical duties and tasks for clinic administration.
- Answered phone calls and messages for 5-physician family practice medical facility, scheduling appointments, and handling patient inquiries.
Medical Records Supervisor
Contra Costa Medical Group
09.1998 - 05.2003
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Printed and photocopied documents to provide patients with copies of medical records.
- Managed electronic medical records for 4500 patients.
- Responded to patient inquiries to provide information and details of medical records.
Education
Associate of Arts - Psychology
University of Texas
TX05.2005
Skills
- Patient relations
- Medical office administration
- Telephone etiquette
- Patient scheduling
- Patient registration
- Medical transcription
- Medical records management
- Proficient in medical terminology
- Paperwork coordination
Timeline
Medical Scribe
Nuance Communications
08.2019 - 08.2020
Medical Front Office Receptionist
Contra Costa Medical Group
09.1998 - 05.2003
Medical Records Supervisor
Contra Costa Medical Group
09.1998 - 05.2003
Associate of Arts - Psychology
University of Texas
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