Industrious professional with expertise in warehouse management, inventory control, and logistics. Skilled in leading and motivating teams to perform efficiently and optimally. Proven track record of developing and implementing successful strategies to improve processes, reduce costs and increase productivity. Achieves cost savings through improved inventory control and streamlining of processes. 20Years Customer Service.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Lawn Service
DAR Lawn Service
01.2020 - Current
.
Performed regular lawn maintenance, such as mowing, edging, trimming, and aerating.
Crematory and Warehouse Manager
LONESTAR MORTUARY AND CREMATIONS
HOUSTON
01.2021 - 01.2023
Guided loaded and unloading of Decedents always maintaining safety standards
Ensured efficient management of warehouse operations and personnel, including receiving, loading, unloading, storage, inventory control and shipping
Reviewing all forms and scheduling
Loading and unloading Decedents into Retort for cremation
Home Health care provider
Legacy Home Health Agency
01.2020 - 01.2021
Care provider for Two clients assisting with daily grooming, Daily task, shopping assistant, companionship, light cleaning, assisting with dr
Appointments.
Provided in-home care to elderly and disabled patients, including assistance with daily living activities such as bathing, dressing, grooming, meal preparation, and medication management.
Assessed patient conditions by monitoring vital signs and tracking changes in health status.
Developed individualized care plans for each patient based on needs assessment.
Communicated regularly with physicians regarding patient care and progress.
Coordinated transportation services for medical appointments or other errands.
Accompanied patients to medical appointments to ensure understanding of physician instructions and appropriate follow-up care.
Maintained accurate records of patient assessments, treatments, medications, and changes in condition.
Performed light housekeeping tasks related to the safety of the patient's environment.
Administered prescribed medications according to physician orders while documenting dosage amounts and times taken.
Provided emotional support to patients dealing with illness or disability challenges.
Monitored nutrition intake levels by preparing meals based on dietary requirements and restrictions.
Provided companionship through conversation, outings, reading aloud, playing games.
Maintained clean and well-organized environment for client happiness and safety.
Floral Designer Assistant
RTC FLORISTRY INC
01.2002 - 01.2021
Assisted head designer/Owner to duplicate their design for weddings, private parties, or any set ups
Arranged floral designs
Set up clients houses for Christmas
Managed inventory of materials needed for design projects
Organized and took inventory of warehouse and coolers
Loading, unloading, and set up for huge events
Team leader on set ups with the direction of the owner.
Bartender- Restaurant Trainer
Applebee’s Restaurant
01.2006 - 01.2018
Maintained exceptional knowledge of beer, wine, spirits and cocktail recipes, plated food and new items, ingredients, and preparation techniques
Implemented innovative strategies to increase sales and profitability of the bar and entertainment
Supervised team of bartenders, servers, and cooks to ensure compliance with health and safety regulations.
Cashier
Rudy’s BBQ
01.2016 - 01.2017
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol .
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Customer Service/Cashier/Trainer
Wal-Mart Super Center Alamo Ranch
01.2000 - 01.2001
Head Customer service/Head cashier/ Trainer
Handled returns, money orders, handled all questions customers had that my job allowed me to
Helped or alerted loss prevention with any red flag recurring customers.
Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Balanced cash drawers at the end of each shift.
Processed credit card transactions accurately and efficiently.
Resolved customer complaints in a professional manner.
Assisted customers with locating merchandise within the store.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Informed customers about product pricing and answered questions regarding products and services available in the store.
Prepared sales slips or sales contracts as needed to complete customer purchases.
Handled returns, money orders, r related matters.
Fossil watch representative
San Antonio
01.1997 - 01.2001
Helped assist information on product
Set up display for upcoming holidays or special events at multiple San Antonio Locations
Greeted customers and responded to inquiries in a timely manner.
Provided customer service by answering product and service related questions.
Assisted customers with order placement, returns, exchanges, and refunds.
Answered phone calls and directed them to appropriate personnel.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
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