Summary
Overview
Work History
Education
Skills
Timeline
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Deidre Smith

Fallon,NV

Summary

Proven team player with a track record of enhancing customer satisfaction at Walmart, I excel in customer service and shelf stocking. Leveraging a positive attitude and a commitment to cleanliness, I consistently contribute to a well-organized and efficient shopping environment, ensuring high standards of customer assistance and stock management. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

14
14
years of professional experience

Work History

Stocker

Walmart
12.2022 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Interacted with guests in friendly and knowledgeable way.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.

Cashier

Caseys's General Store
11.2015 - 03.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

Fox Peak
08.2010 - 12.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

Lahontan Valley High School
Fallon
06.2007

Skills

  • Willing to Learn
  • Positive Attitude
  • Shelf Stocking
  • Customer Service
  • Friendly and Personable
  • Loading and unloading
  • Customer Assistance
  • Punctual and Reliable
  • Stock Rotation
  • Cleaning procedures

Timeline

Stocker

Walmart
12.2022 - Current

Cashier

Caseys's General Store
11.2015 - 03.2017

Cashier

Fox Peak
08.2010 - 12.2010

High School Diploma -

Lahontan Valley High School

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Deidre Smith