Deidre Springer
Office Manager
Sweet Home,OR
Summary
I am hardworking, and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. I am a fast learner, and am very people oriented.
Overview
9
9
years of professional experience
Work History
Office Manager
Aspen Dental
11.2021 - Current
- Managed financial aspects of the office including budgeting, forecasting, and expense tracking to optimize profitability.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, dental assistants, and technicians.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Oversaw accounting, budgeting, and financial reporting.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
Receptionist
Oregon Veterans' Home
09.2021 - 11.2021
- Greeted guests promptly and consistently set professional tone with friendly assistance
- Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
- Followed established procedures to protect sensitive and confidential information from unauthorized release
- Shipped out packages with postal service and special carriers based on size, destination, and schedule requirements of each delivery
- Picked up, organized, and wiped down reception regularly to keep area professional and clean
- Accepted incoming mail and packages and routed to appropriate staff
- Stayed on top of the whereabouts of all staff members throughout the day.
Hostess
The Point Restaurant and Lounge
05.2021 - 06.2021
- Managed reservations received through telephone or online interfaces and coordinated seating for appropriate dates, times, and party counts
- Answered incoming calls and provided information regarding hours of operation, location, and menu items
- Addressed and resolved guest complaints, escalating to management when necessary
- Set-up and cleared tables at peak times to seat patrons more quickly
- Greeted guests with upbeat and positive attitude and engaged in personable conversation to address seating needs.
Teacher Assistant
KidCo Early Headstart
11.2017 - 08.2018
- Requisitioned and maintained stock levels of required learning support materials and consumable goods
- Set up bulletin boards, classroom decorations, and learning support materials
- Developed positive relationship with each child through observation and learning experience and enhanced student development and growth
- Collaborated with teachers to design beneficial instructional plans and optimize use of classroom time
- Supervised students in classrooms, cafeterias, and outdoor facilities to maintain student safety and wellbeing.
Teacher
Little Promises
02.2015 - 11.2017
- Worked closely with fellow teachers to meet students' needs
- Updated records with students' attendance
- Monitored students to identify and address problem behaviors
- Organized materials and classroom spaces to boost teaching efficiency and success
- Built relationships with students and parents to improve learning
- Maintained detailed and accurate class and student documentation to keep records current
- Supervised students in classrooms, cafeterias, halls, schoolyards, and on field trips.
Education
GED -
Sweet Home High School
Sweet Home, ORSkills
Reception desk management
File management
Greet visitors
Multi-line telephone operation
Verbal communication
Task prioritization
Financial Tracking
Clerical Support
Staff Training
Employee Coaching and Mentoring
Familiar with Excel
Some experience with PowerPoint
Timeline
Office Manager
Aspen Dental
11.2021 - Current
Receptionist
Oregon Veterans' Home
09.2021 - 11.2021
Hostess
The Point Restaurant and Lounge
05.2021 - 06.2021
Teacher Assistant
KidCo Early Headstart
11.2017 - 08.2018
Teacher
Little Promises
02.2015 - 11.2017
GED -
Sweet Home High School