Deidre M. Witte
Minier,IL
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through over 20 years of performance. Skilled at customer service, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Bloomington Public Schools D87
08.2004 - Current
- Submitted annual applications for food service programs through ISBE.
- Collected and verified time sheets for all food service employees in eight schools and sent information to Payroll. Balances AESOP absences and enters as needed for elementary schools.
- Verified all invoices with vendor statements; contacts vendor to reconcile any differences or missing information; sent payment requests and invoices to Accounting Department.
- Compiled and generated monthly reports for state and federal reimbursement. Submits claim online to ISBE website. Verifies information from attendance and monthly serving records retained on Mosaic system. Populates several shared spreadsheets to keep accurate records
- Receives and processes approximately 400 free and reduced lunch applications including knowledge of all regulations, monitoring standards, and record keeping requirements.
Horseback Riding Instructor
Self Employed
04.2000 - 10.2010
- Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
- Taught proper communication and riding commands for optimal control and safety around horses.
- Supported students needing extra assistance in learning basic principals of horseback riding with patience and deliberation.
- Educated students on proper hoof care, vitamin and food supplements and proper conditions for horse health maintenance.
- Cleaned and maintained facility with 20 horses and adhered to veterinary visit schedule, feeding routines and cleaning practices.
- Conducted Pre-lesson activities such as complete participant assessments, create lesson plans, review progress notes, prepare for lesson activities, lunge horses.
- Had many students excel at local shows and through 4-H.
- Cleaned and helped maintained facility with 15 horses and adhered to veterinary visit schedule, feeding routines and cleaning practices
- Educated students on proper hoof care, vitamin and food supplements and proper conditions for horse health maintenance
Bank Teller
Freestar Bank
07.2002 - 08.2004
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted and packaged currency and coins.
- Reconciled cash drawer and resolved discrepancies.
Building Secretary
Cleary Buildings
05.2000 - 07.2002
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed paperwork from construction crews as well as processed and turned in timesheets.
- Traveled and trained new secretaries at other Cleary Building sites.
Education
High School Diploma -
University High School, Normal, IL
Normal, IL05.1992
Some College (No Degree) - Agricultural Business And Management
Parkland College
ChampaignSkills
- Technical Support
- Confidentiality and Data Protection
- Microsoft Office
- Skyward and Mosaic Systems
- Self Starter
- Spreadsheets
- Employee Timesheet Processing
- Customer Service
- Complex Problem-Solving
- Data Entry Documentation
Timeline
Administrative Assistant
Bloomington Public Schools D87
08.2004 - Current
Bank Teller
Freestar Bank
07.2002 - 08.2004
Building Secretary
Cleary Buildings
05.2000 - 07.2002
Horseback Riding Instructor
Self Employed
04.2000 - 10.2010
High School Diploma -
University High School, Normal, IL
Some College (No Degree) - Agricultural Business And Management
Parkland College
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