Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deidre Riley Brown

Mobile,AL

Summary

Experienced Administrative Assistant with 14 years of supporting teams and managers in busy office settings. Skilled in organizing schedules, handling calls, preparing documents, and keeping things running smoothly. Known for being reliable, detail-oriented, and great at multitasking.

Overview

13
13
years of professional experience

Work History

Receptionist/Cashier

Premier Medical Group
12.2023 - Current
  • Confirm appointments, communicate with patients, and update patients records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Verified patient insurance, collect co-pays, and processed billing information accurately.
  • Maintained electronic medical records with attention to confidentiality and HIPPA compliance.
  • Communicate effectively with medical staff to support smooth office operations and patient care.

Administrative Assistant/Receptionist

VSC Fire & Security
07.2015 - 06.2019
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Managed all National Account billing for Mobile Branch.
  • Purchased, received, and organized parts for all departments.
  • Received, distributed, and organized warehouse deliveries.
  • Managed Accounts Payables in Dynamics program for Mobile Branch.
  • Accounts Receivable- made collection calls to customers with overdue balances. Took payments via telephone.
  • Assisted in payroll when needed.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Responded effectively to sensitive inquiries or complaints.
  • Maintained accurate department and customer records.

Receptionist

Roko Alloys
08.2014 - 06.2015
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintain inventory and order office supplies as needed.
  • Assisted in creating, along with maintaining, Accounting and Logistics spreadsheets using Excel.
  • Assisted Logistics Department in tracking International shipments/cargo containers.
  • Assisted Accounting Department with paying bills
  • Maintained record keeping using online shared-storage programs.

Administrative Assistant/Receptionist

Healthcare Licensing Services
07.2012 - 08.2014
  • In daily contact with various professional organizations/facilities around the country and Canada, such as State Medical Boards, many prestigious educational institutions, and numerous top medical facilities.
  • Screened and directed incoming calls.
  • Processed all incoming and outgoing mail, dealing with multiple courier companies and high volume of
    shipments per day.
  • Sent, followed-up on, and filed large quantity of faxes and emails for file managers on a daily basis.
  • Manage, keep inventory of, and order all office supplies.

Education

High School Diploma -

J. M. Tate Senior High School
Cantonment, FL
05.2001

Speech And Hearing Sciences

University of South Alabama
Mobile, AL

Skills

  • Customer Service
  • Highly organized
  • Attention to Detail
  • Verbal and Written Communication
  • Speak in a positive yet professional voice
  • Display a high degree of honesty, loyalty, integrity
  • Work harmoniously and effectively with others

Timeline

Receptionist/Cashier

Premier Medical Group
12.2023 - Current

Administrative Assistant/Receptionist

VSC Fire & Security
07.2015 - 06.2019

Receptionist

Roko Alloys
08.2014 - 06.2015

Administrative Assistant/Receptionist

Healthcare Licensing Services
07.2012 - 08.2014

Speech And Hearing Sciences

University of South Alabama

High School Diploma -

J. M. Tate Senior High School

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