Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deidria Dismuke

Columbia,SC

Summary

Professional Human Resource leader with executive experience ready to drive impactful change. Proven ability to implement strategic initiatives and enhance operational performance. Valued for collaborative team leadership and adaptability to evolving business needs.

Overview

25
25
years of professional experience

Work History

VP, Human Resources

Pops Mart Fuels, LLC – (Retail/Wholesale Fuel– Startup Company), Hybrid
11.2022 - Current
  • Policy design and rollout throughout organization
  • Provide strategic, collaborative support and engagement throughout organization
  • Extensive employee relations and engagement
  • Support continuous culture development
  • Implement leadership and change management initiatives while providing viable alternatives
  • Talent management and development of consistent selection process
  • HR development and process improvements
  • Provide coaching and mentoring opportunities
  • Manage and streamline weekly payroll process creating substantial error reduction
  • Benefits Administration/401k Administrator
  • Developed and facilitate Focus Group
  • Implementation of Learning Management program
  • Transition HRIS (Paychex to ADP WFN)
  • Implemented BARS program
  • Implemented Employee Recognition Program
  • Due Diligence Team during new acquisitions
  • Partner with leadership regarding risk management & assessment
  • Collaboration with leadership on organizational design and change management partnership
  • SCCPMA Board of Directors
  • Developed and implemented operational frameworks that improved efficiency and streamlined processes organization-wide.
  • Spearheaded strategic initiatives to enhance organizational performance and drive growth across multiple divisions.
  • Cultivated relationships with key partners to strengthen collaboration and support long-term business strategies.
  • Analyzed market trends to inform decision-making, positioning the organization for competitive advantage in evolving landscapes.
  • Mentored senior management teams, fostering leadership skills and enhancing overall team effectiveness and productivity.
  • Oversaw budget allocation processes, optimizing resource distribution aligned with strategic priorities and fiscal responsibility.
  • Championed organizational change initiatives, guiding teams through transitions while maintaining focus on core values and mission.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Identified opportunities to improve business process flows and productivity.
  • Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
  • Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
  • Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
  • Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
  • Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
  • Cultivated company-wide culture of innovation and collaboration.
  • Represented organization at industry conferences and events.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Directed technological improvements, reducing waste and business bottlenecks.

Regional Human Resource Business Partner (SC/NC)

Guardian Dentistry Partners – (Healthcare – Startup Company), Remote
07.2022 - 11.2022
  • Provide strategic HR support for SC/NC regions
  • Champion and manage acquisitions in SC/NC regions
  • Provide day-to-day performance management guidance to line management
  • Provide training and development to management
  • Manage onboarding of new team members
  • Manage payroll for multiple practices (260 exempt/non-exempt employees)
  • Manage off-boarding process
  • Ensure regions are fully staffed through ATS and use of most effective recruiting resources to attract diverse and qualified candidates
  • Partner with SC/NC Operations Managers/Directors to provide HR support and maintain a pulse on the practice’s employee morale, engagement and retention efforts
  • Ensure alignment with and delivery of HR programs with focus on enhancing employee engagement & productivity
  • Maintain high level of visibility and an approachable image to ensure positive employee relations
  • Champion employee engagement initiatives by making recommendations and advising management
  • Manage employee relation matters to minimize business risk, including workplace investigations
  • Partner with people managers on a regular basis to ensure HR practices consistent adherence
  • Participate in regional operations meetings to stay abreast of business challenges and align HR support
  • Collaborated with cross-functional teams to drive innovative solutions in patient care delivery.
  • Led initiatives to optimize resource allocation, improving overall organizational performance.
  • Facilitated training sessions for staff on best practices in operational excellence and patient engagement.
  • Implemented performance metrics to assess effectiveness of strategic initiatives across the organization.
  • Established communication frameworks that enhanced collaboration between departments and stakeholders.
  • Managed project timelines and deliverables, ensuring alignment with corporate goals and objectives.
  • Increased client satisfaction by streamlining business processes and implementing innovative solutions.
  • Managed cross-functional teams to deliver high-quality projects on time and within budget.
  • Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
  • Optimized team performance by providing continuous feedback, coaching, and development opportunities.
  • Developed and implemented strategies to enhance partner relations.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Developed strategic partnerships to enhance business growth and operational efficiency.

Sr. Human Resource Professional

Logically (IT Managed Services – Startup Company), Remote
01.2022 - 07.2022
  • Provide HR support for talent management, compensation, benefits, employee relations and L&D.
  • Rollout of new Learning Management System – Udemy
  • New hire orientation
  • Employee on- & change agent
  • Payroll & Benefits
  • ADP migration & implementation
  • Implement new hire orientation and employee recognition programs.
  • Onboarding/Off boarding
  • Employee Relations
  • Strategic collaboration with senior leadership on organization development, training, compensation and succession planning
  • Handle complex and/or sensitive employment-related inquiries from employees and leadership.
  • Attend and participate in employee disciplinary meetings, terminations and investigations.
  • Implement new HR processes
  • Leadership Training on HR processes and policies
  • Report trends & metrics to leadership and investment partner

HR Control & Compliance QA Senior Analyst (Consultant)

CITI BANK (Banking), Remote
11.2021 - 01.2022
  • Apply established guidelines and procedures to perform quality assurance reviews of year-end performance evaluation and compensation decisions and associated documentation.
  • Review documentation provided by managers to ensure it demonstrates sufficient consideration of any substantiated instances of misconduct and/or inappropriate risk-taking behavior when determining performance ratings and incentive compensation.
  • Compare descriptions of misconduct events and other relevant performance evaluation considerations to performance evaluation and compensation rationales with the objective of identifying points of logical inconsistency and validating quality of expression, word choice and grammar.
  • Ensure manager documentation is properly descriptive of any relevant issues and applies well-articulated logic for making compensation adjustments.
  • Provide written commentary of findings to be shared with managers and their respective HR partner.

Sr. Human Resource Business Partner

MCLEOD HEALTH (Hospital/Healthcare), Florence, SC
12.2020 - 10.2021
  • Responsible for providing strategic advice, counsel, and solutions to leadership to promote employee engagement and retention.
  • Demonstrated success while coaching, advising, and providing consultative support amongst multiple level within the organization.
  • Provide solutions to foster and promote business core values and consistency at all levels.
  • Provide leadership with sound guidance on resolving complex employee relation concerns, benefits interpretation, training, and HR metrics to department leadership.
  • Participate unemployment hearings.
  • Review and interpret policies, state & federal laws.
  • Participant in DNV Surveys.
  • Provide guidance on departmental business cases.
  • Perform exit interviews.
  • Participate in dispute resolution process.
  • Collaborate with Talent Acquisition on recruiting and strategic employee retention strategies.
  • Streamlined performance management processes, fostering employee engagement and accountability.
  • Advised senior leadership on HR policies, ensuring compliance with regulatory standards.
  • Conducted organizational assessments to identify areas for improvement in employee relations.
  • Collaborated with cross-functional teams to drive diversity and inclusion initiatives within the workplace.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Managed complex employee relations issues, resulting in a more engaged and harmonious work environment.
  • Coached managers on effective communication techniques, promoting greater transparency within the organization.
  • Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
  • Negotiated favorable terms with benefits providers, securing cost-effective options for employees while managing company expenses responsibly.
  • Educated employees on company policy and kept employee handbook current.
  • Championed change management initiatives during periods of organizational transformation, mitigating potential resistance from staff members.
  • Partnered with legal counsel to ensure compliance with labor laws and regulations across all HR practices.
  • Established key performance indicators for HR functions, measuring success against established benchmarks.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Advised senior management on organizational development and change management initiatives.
  • Developed and delivered special events for company employees.
  • Collaborated with leadership to assess and improve policies across board.
  • Discovered and resolved complex employee issues that affected management and business decisions.

Human Resource Generalist (Interim Human Resource Business Partner)

FLEXTRONICS (Manufacturing), Columbia, SC
05.2019 - 12.2020
  • Responsible for providing support to business clients, site leadership and DL/IDL employee, while partnering with corporate HR teams to cascade communications to ensure all employee receive information on various corporate programs, policies, and initiatives.
  • Recruiting/Retention – Successfully recruited over 600 hourly and salaried employees for startup medical manufacturing project
  • Employee advocate regarding workplace concerns while managing complex employee relation issues by conducting effective, thorough, and objective investigations
  • Manage LOA program/process
  • Successfully reduced ethics points and employee relations issues by 40%
  • Open enrollment facilitator
  • Coach and advise on various components impacting employee experience, employee relation concerns, performance management, LOA, local laws compensation & benefits
  • Created new hire orientation process and facilitator
  • Successfully collaborated with leadership and training team to create an orientation/training program to meet FDA medical requirements
  • Collaborate and attend operations meetings with senior leadership team.
  • Counsel senior leadership and management on policy interpretation, administer performance appraisal and compensation programs to ensure effectiveness, compliance, and equity within the organization.
  • Conduct exit interviews
  • Led cross-functional teams to optimize manufacturing processes and enhance operational efficiency.
  • Mentored junior staff on best practices in quality control and safety standards.
  • Developed training materials to support employee onboarding and skill development initiatives.
  • Collaborated with engineering teams to ensure alignment of production capabilities with client specifications.
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • Trained new team members effectively, increasing overall team efficiency.
  • Established key performance indicators for the department, monitoring progress towards targets regularly.
  • Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed strategic partnerships to enhance operational efficiency across multiple product lines.
  • Facilitated change management processes during organizational restructuring efforts, ensuring smooth transitions for affected employees.
  • Delivered insightful data-driven recommendations that informed key decision-making processes within the organization.
  • Navigated complex legal and regulatory challenges to ensure compliance across all business operations.
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Human Resource Generalist

MEAG POWER (Wholesale power), Sandy Springs, GA
04.2016 - 05.2019
  • Fast-paced work environment while responsible for providing various human resource support to the organization to include interpretation of policies and corporate offered programs.
  • Maintained organizational guidelines, policies, and procedures.
  • Responsible for compliance reporting.
  • Strategic thinker while building relationships at all levels of the organization.
  • Administered organization’s pension and medical reimbursement plans.
  • Identify and support succession planning, development, retention and recruiting strategies.
  • Participate in employee meetings to represent HR related topics.
  • Management of self-insured company benefits to include medical, dental, vision, basic life, FSA, HSA, STD/LTD, 401(k) and ancillary benefits (PTO, EAP, LOA and FMLA).
  • Collaborate with insurance broker, carriers CEO, CFO and HR Manager to determine plan structure during renewal process that satisfied health care needs of employees and dependents while keeping costs down for both employees and the company.
  • Coordination of open enrollment for health & Welfare plans.
  • Collaborate with HR Manager on annual form 5500 filings
  • Design all company communication for employee benefit education, open enrollment, health & immunization clinics/fairs
  • Management and accounting for all manual benefit and payroll adjustments
  • Managed and maintained all benefit configuration, reporting, workflow and vendor file feeds
  • Retirement Plan Committee (RPC) team member
  • Process retiree monthly and employee semi-monthly payroll.
  • Identify and utilize recruitment and selection while working closely with hiring managers.
  • Advisor on employee relations matters to ensure fair resolution.
  • Oversee Wellness Program.
  • Conduct exit interviews.
  • Consult and partner with management and executives during annual merit and compensation process.
  • Represent the company during benefit enrollments and participants as the organization’s HR representative.
  • Facilitated recruitment processes, enhancing candidate experience and streamlining onboarding procedures.
  • Implemented HR policies and procedures, ensuring compliance with industry regulations and organizational standards.
  • Managed performance appraisal systems, driving employee engagement and professional development initiatives.
  • Conducted training sessions on HR best practices, improving team knowledge and operational efficiency.
  • Coordinated benefits administration, optimizing employee offerings and enhancing overall satisfaction rates.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Facilitated criminal background check process for new hires.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
  • Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
  • Implemented and supervised orientation procedures for new hires.
  • Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
  • Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
  • Improved organizational culture and morale through the implementation of employee engagement initiatives.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Assisted with writing job postings and job descriptions for boards.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Sr. Human Resource Generalist

THE COSTAR GROUP/ NCI (Marketing/Advertising), Norcross, GA
10.2014 - 04.2016
  • Fast-paced work environment providing a broad range of various HR Generalist functions, best practices, and training to 700 multi-state employees.
  • Create ad-hoc reports for managers and executive staff members.
  • Project Management: Implementation and training of new HRIS system; Due Diligence Team
  • Assist with organization development.
  • Respond to DOL unemployment claims and all VOE’s.
  • Staffing and recruiting.
  • Created job descriptions, worker’s comp codes and position classifications
  • Direct contact for all employee benefits and open enrollment.
  • Assist employees and managers with employee self-service benefit election process.
  • Created and implemented new benefit reconciliation process and reconciled monthly HR and benefit invoices.
  • Facilitate and manage new hire orientation.

Sr. Human Resource Generalist (Consultant)

MYCOM NORTH AMERICA (Telecommunications/Software), Roswell, GA
08.2013 - 10.2014
  • Fast-paced work environment providing a broad range of various HR Generalist functions, best practices, and training to 1000 multi-state employees.
  • Managed full-scope records management of employee’s confidential files and records.
  • Implemented process improvements to HR and Payroll Departments.
  • Project Management: HRIS and Payroll: Attendance Application; Open enrollment; Due Diligence
  • Managed all workers’ compensation claims and responded to DOL unemployment claims and VOE’s.
  • Created monthly ad-hoc reports for Corporate Executive Team and Board of Directors.
  • Ensured company’s HR policies and procedures followed State and Federal laws.
  • Managed and trained HR Interns
  • Supported managers with multi-state recruiting efforts to include sourcing, writing job descriptions, posting job requisitions on external websites, background checks, drug test, offer letters, orientation, and onboarding.
  • Implemented solutions to management problems areas of recruiting, workflow, automation, and efficiency.
  • Designed and implemented company-wide orientation module.
  • Managed off-boarding and exit interview process.
  • Provided guidance to management regarding employee employment matters.
  • Point of contact for health and welfare, benefit inquires and resolution.

Human Resource Generalist

GE TRANSPORTATION / RMI (Software/Transportation), Atlanta, GA
02.2000 - 06.2013
  • Promoted during 13-year tenure, which culminated responsibilities to support a broad range of HR functions.
  • Introduced company’s first formal attendance tracking program which created a flexible, well-received tool adopted company wide.
  • Project Management: HRIS/Payroll; new attendance application; open enrollment; acquisitions
  • Managed and administered Leave of Absence such as STD, LTD, Workers’ Compensation, FMLA and other leave requests.
  • 7 years corporate recruiting to provide extensive experience in all phases of recruitment and retention.
  • Managed full-cycle recruiting efforts to include sourcing, screening, background checks, drug screening, offer letters, new hire orientation and on-boarding of new employees and off-boarding and exit interview process.
  • Created and updated all job descriptions.
  • Highly experienced in providing multi-faceted support regarding employee relations matters on all levels.
  • Managed Performance Management Program and process.
  • Supervised the administrative staff, managed employee training program, and coordinated employee events.
  • Subject matter on 401(k) retirement/stock-option plan administration; promoted to Corporate Plan Administrator.
  • Managed full-scope Health and Welfare Benefits, liaison between employees and insurance carriers.
  • Spearhead new HRIS web-based employee self-enrollment benefit program and process.
  • Developed and maintained employee relations programs, fostering a positive workplace culture.
  • Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Improved operational processes resulting in productivity increase in HR department.
  • Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
  • Explained and administered medical insurance, disability and flexible spending accounts.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence.
  • Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
  • Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Collaborated with managers to identify and address employee relations issues.
  • Developed and monitored employee recognition programs.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Implemented HR policies and procedures, ensuring compliance with industry regulations and organizational standards.
  • Managed performance appraisal systems, driving employee engagement and professional development initiatives.
  • Conducted training sessions on HR best practices, improving team knowledge and operational efficiency.
  • Coordinated benefits administration, optimizing employee offerings and enhancing overall satisfaction rates.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Facilitated criminal background check process for new hires.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
  • Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
  • Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Assisted with writing job postings and job descriptions for boards.

Education

B.A. - Business Administration

Siena Heights University
Adrian, MI

Skills

  • Strategic Organizational Development
  • Talent Management
  • Benefits Administration/Management
  • Executive Coaching & Succession Planning
  • Employee Relations
  • State/Federal Employment Law
  • Corporate HR Policies & Procedures
  • Microsoft Suite Proficient (Word, Excel, PowerPoint, Outlook, 0365 Pro Plus Core Applications)
  • HRIS Management: ADP WFN, Workday, Certipay, Paychex, Paycom, Ceridian, Oracle,
  • Performance Management
  • Excellent Oral and Written Communication
  • Project Management
  • HR Business Operations Alignment
  • Risk Management
  • HR policies and procedures
  • Extensive Employee relations
  • Organizational development
  • Benefits administration
  • Talent management
  • Compensation design
  • Workforce planning
  • Succession planning
  • Retention strategies

Timeline

VP, Human Resources

Pops Mart Fuels, LLC – (Retail/Wholesale Fuel– Startup Company), Hybrid
11.2022 - Current

Regional Human Resource Business Partner (SC/NC)

Guardian Dentistry Partners – (Healthcare – Startup Company), Remote
07.2022 - 11.2022

Sr. Human Resource Professional

Logically (IT Managed Services – Startup Company), Remote
01.2022 - 07.2022

HR Control & Compliance QA Senior Analyst (Consultant)

CITI BANK (Banking), Remote
11.2021 - 01.2022

Sr. Human Resource Business Partner

MCLEOD HEALTH (Hospital/Healthcare), Florence, SC
12.2020 - 10.2021

Human Resource Generalist (Interim Human Resource Business Partner)

FLEXTRONICS (Manufacturing), Columbia, SC
05.2019 - 12.2020

Human Resource Generalist

MEAG POWER (Wholesale power), Sandy Springs, GA
04.2016 - 05.2019

Sr. Human Resource Generalist

THE COSTAR GROUP/ NCI (Marketing/Advertising), Norcross, GA
10.2014 - 04.2016

Sr. Human Resource Generalist (Consultant)

MYCOM NORTH AMERICA (Telecommunications/Software), Roswell, GA
08.2013 - 10.2014

Human Resource Generalist

GE TRANSPORTATION / RMI (Software/Transportation), Atlanta, GA
02.2000 - 06.2013

B.A. - Business Administration

Siena Heights University

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Deidria Dismuke