Deifan Buritica
Jacksonville,FL
Summary
Dynamic Assistant Manager with a proven track record at Tulum Mexican Restaurant, excelling in cash reconciliation and customer service. Enhanced operational efficiency through effective inventory management and staff training, fostering a collaborative team environment. Recognized for boosting sales and improving customer satisfaction, driving repeat business through exceptional service.
Overview
2026
2026
years of professional experience
Work History
Waitress
Salsas Mexican Restaurant
Jacksonville Florida
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new team members on restaurant policies and service standards.
Assistant Manager
Tulum Mexican Restaurant
Jacksonville, FL
04.2024 - 10.2025
- Assisted in daily operations, ensuring smooth workflow and staff coordination.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained new staff on restaurant procedures and customer service standards.
- Monitored food safety practices to maintain compliance with health regulations.
- Coordinated scheduling for team members to enhance coverage during peak hours.
- Developed promotional strategies to increase customer engagement and sales.
- Resolved customer complaints effectively, enhancing overall dining experience.
- Collaborated with management on process improvements for operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Manager
Salsas Mexican Restaurant
Saint Augustine, FL
02.2022 - 03.2023
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
High School Diploma -
Republica Argentina
Colombia09.2006
Skills
Cash reconciliation
Customer service
Inventory management
Staff training
Operational efficiency
Team collaboration
Scheduling optimization
Money handling
Team leadership
Staff supervision
Employee scheduling
Timeline
Assistant Manager
Tulum Mexican Restaurant
04.2024 - 10.2025
Assistant Manager
Salsas Mexican Restaurant
02.2022 - 03.2023
Waitress
Salsas Mexican Restaurant
High School Diploma -
Republica Argentina