Deifan Buritica
Jacksonville,FL
Summary
Dynamic Assistant Manager with a proven track record at Tulum Mexican Restaurant, excelling in cash reconciliation and customer service. Enhanced operational efficiency through effective inventory management and staff training, fostering a collaborative team environment. Recognized for boosting sales and improving customer satisfaction, driving repeat business through exceptional service.
Overview
2026
2026
years of professional experience
Work History
Waitress
Salsas Mexican Restaurant
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new team members on restaurant policies and service standards.
Assistant Manager
Tulum Mexican Restaurant
04.2024 - 10.2025
- Assisted in daily operations, ensuring smooth workflow and staff coordination.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained new staff on restaurant procedures and customer service standards.
- Monitored food safety practices to maintain compliance with health regulations.
- Coordinated scheduling for team members to enhance coverage during peak hours.
- Developed promotional strategies to increase customer engagement and sales.
- Resolved customer complaints effectively, enhancing overall dining experience.
- Collaborated with management on process improvements for operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Manager
Salsas Mexican Restaurant
02.2022 - 03.2023
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
High School Diploma -
Republica Argentina
Colombia09.2006
Skills
Cash reconciliation
Timeline
Assistant Manager
Tulum Mexican Restaurant
04.2024 - 10.2025
Assistant Manager
Salsas Mexican Restaurant
02.2022 - 03.2023
Waitress
Salsas Mexican Restaurant
High School Diploma -
Republica Argentina