Deijavu Gee
Bountiful
Summary
Customer-oriented General Manager with 8 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Red Lion Hotels
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Team Lead
Extended Stat America Hotel
- Coordinated patient referrals to specialty providers.
- Completed in-depth physical evaluations and gathered patient medical data to complete speedy, successful office visits.
- Provided counseling on emotional problems of daily living while promoting wellness and health maintenance.
- Established continuity of care by completing patient management plans and paperwork by deadlines.
- Skillfully supported physicians during basic and invasive medical procedures.
- Maintained patient confidentiality and adhered to HIPAA regulations.
General Manager
Clarion Hotel
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Supervisor
Cenlar Call Center
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained database systems to track and analyze operational data.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Sale Business Manager
Dillards Department Store
04.2022 - 02.2024
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to explain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Drove sales by developing multi-million dollar contract sales.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with community to increase sales volume.
Customer Service Representative
Avis Budget Group
01.2022 - 03.2022
- Responded to customer requests for products, services, and company information.
- Promptly responded to inquiries and requests from prospective customers.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Created and maintained detailed database to develop promotional sales.
General Manager
Best Western Plus Hotel
03.2020 - 12.2021
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Cook
Wendys Fast Food
08.2019 - 10.2019
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cashier Assistant
Tom Randall RBS
05.2025 - Current
- Assisted customers with cash transactions and product inquiries.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Processed returns and exchanges while adhering to store policies.
- Collaborated with team members to enhance customer service experience.
- Supported training of new staff on cash handling procedures and store operations.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
- Managed inventory through restocking shelves and tracking product availability.
General Manager
Red Lion Hotels
01.2018 - 07.2018
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee evaluations, and contract details.
Barista
Starbucks
09.2017 - 12.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Natomas High School
Sacramento, CA01.2011
Skills
- Competitor analysis
- Acrylic application
- UV gel system
- Sanitation procedures
- Sales pipeline management
- Airbrushing techniques
- Nail shaping
- Nail artistry
- Sales presentations
- Client acquisition
- Sales presentation
- Social media savvy
- Strategic account development
- Sales team training
- Territory sales management
- Sales operation
- Solution selling
- Goal setting
- Review of contracts
- Sales processes
- Market intelligence
- Staff management
- Empowers high-performing sales teams
- Market research, forecasting, and analysis
- Hand massage
- Sales and upselling
- Bridal makeup application
- Long-lasting makeup application
- Client consultations
- High-definition makeup
- Photography makeup
- Corrective makeup
- Anti-aging treatments
Websites
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Implemented strategic organizational systems and records management methodology to improve confidentiality, integrity and availability of critical business data.
- Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.
- Resolved product issue through consumer testing.
Certification
- Certified on 02/19/2023 for Completing Acrylic & Design Course By Hannah Bae in Dallas Texas
- Certified Makeup Consultant with Estee Launder
Languages
English
Timeline
Cashier Assistant
Tom Randall RBS
05.2025 - Current
Sale Business Manager
Dillards Department Store
04.2022 - 02.2024
Customer Service Representative
Avis Budget Group
01.2022 - 03.2022
General Manager
Best Western Plus Hotel
03.2020 - 12.2021
Cook
Wendys Fast Food
08.2019 - 10.2019
General Manager
Red Lion Hotels
01.2018 - 07.2018
Barista
Starbucks
09.2017 - 12.2017
General Manager
Red Lion Hotels
Team Lead
Extended Stat America Hotel
General Manager
Clarion Hotel
Supervisor
Cenlar Call Center
High School Diploma -
Natomas High School
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