Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deilyn Araujo

Toms River,NJ

Summary

Motivated student looking for real-world experience. Familiar with strategies for managing operations, teams and finances. Quick learner adaptable to new processes and procedures and ready to make positive impact. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

3
3
years of professional experience

Work History

Manager

Aldi
Toms River, NJ
10.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Store Associate

Aldi
Old Bridge, NJ
12.2020 - Current
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

Customer Service Associate

Burlington
Woodbridge, NJ
06.2020 - 12.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Education

High School Diploma -

Old Bridge High School
Matawan, NJ
06.2020

Skills

  • Actor Cueing
  • Strategic Planning
  • Issue and Conflict Resolution
  • Quality Standards
  • Managing Employee Relations
  • Sales Strategies
  • Information Confidentiality
  • Employee Coaching and Motivation
  • Advertising Techniques
  • Managing Cash Register
  • Sales Activities
  • Project Management
  • Managing Operations and Efficiency
  • Financial Management
  • Job Assignments
  • Overseeing Employees

Languages

Spanish
Native or Bilingual

Timeline

Manager

Aldi
10.2021 - Current

Store Associate

Aldi
12.2020 - Current

Customer Service Associate

Burlington
06.2020 - 12.2020

High School Diploma -

Old Bridge High School

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Deilyn Araujo