Deion Harris
Athens,Alabama
Summary
SUMMARY Organized and motivated employee eager to apply time management and organizational skills in various environments along with due diligence and professionalism. Seeking entry-level opportunities to expand skills while facilitating company growth. Good verbal and written communication, presentation and project management abilities. Skilled at authoring insightful and in-depth opinions and helping to build up support or opposition for changes.
Overview
7
7
years of professional experience
Work History
911 Call Taker
Huntsville Madison 911
09.2023 - 12.2023
- Enhanced caller experience by providing efficient and accurate information during emergencies.
- They are improved response times by effectively prioritizing urgent calls and dispatching appropriate assistance.
- Maintained calm and professional demeanor while handling high-stress emergencies, ensuring effective communication with callers.
- I have assisted in saving lives by providing clear, concise pre-arrival instructions to callers during medical emergencies.
- Collaborated with first responders to provide timely updates on ongoing incidents, facilitating informed decision-making.
Package Handler
Fedex
04.2021 - 09.2023
- Assisted in loading delivery trucks with prepared packages.
- Loaded completed orders on pallets according to delivery numbers.
- Protected company inventory by maintaining and organizing storage areas.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Picked products using RF scanner to fill orders.
- Resolved conveyor system issues by clearing jams and blockages.
- Communicated information to customers regarding shipping times, insurance options and delivery costs.
- Followed customer instructions about placement of items and special considerations for handling.
- Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
Intern
Keller Williams Remote
07.2021 - 12.2021
- Spearheaded information relating to real estate to increase production and revenue
- Conducted and eliminating scams using the Keller Williams name
- Responded quickly to questions and inquiries via phone and email.
- Designated multiple unassigned packages to make sure are tracked correctly
- Co-Ordinated management to resolve any safety-related issues
- Reported concerns to supervisor for resolution.
- Developed understanding of policies, procedures and processes.
- Worked well in team environment as well as independently.
- Conducted research and presented findings to leadership.
Crew Member
McDonald's
05.2017 - 04.2021
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by quickly completing assigned tasks.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Interacted pleasantly with guests to deliver quality customer service.
- Explained current promotional information and items to patrons.
- Operated fryers and grills, assisted with putting orders together and bagged items for customers.
Intern
Georgia State Games Commission Remote
03.2019 - 09.2020
- Responded quickly to questions and inquiries via phone and email.
- Conducted research and presented findings to leadership.
- Reported concerns to supervisor for resolution.
- Participated in company and department meetings.
- Accepted instruction from management regarding assignments and tasks.
- Performed clerical tasks by answering emails, ordering supplies and organizing and cleaning workplace.
- Worked alongside senior team members to learn related job tasks and roles.
- Participated in weekly staff meetings and team building events.
Volunteer
AT&T Summer Learning Academy Remote
06.2020 - 08.2020
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
Community Field Organizer
Alabama A&M University
08.2018 - 08.2018
- Sourced and coached volunteers to canvass area.
- Distributed informational pamphlets and legislative contact information.
- Identified resources to create fundraising opportunities.
- Recruited, trained and oversaw organizational volunteers.
- Trained members to develop skills, analysis and commitment toward mission.
- Conducted issue-based research to refine campaign context and direction.
Education
Master of Science - Criminal Justice
University of The Cumberlands
Williamsburg, KY10.2022
Alabama - B.S - Political Science
Alabama A & M University
12.2021
High School Diploma -
Sparkman High School Alabama
05.2016
Skills
- Package Loading
- Standards Compliance
- Problem-Solving
- Types 43 WPM
- Data Entry Documentation
- Sensitive Material Handling
- Research and Analytical Skills
- Appointment Coordination
- Strong Organizational Skills
- Meticulous Attention to Detail
- Emotional Intelligence
- Teamwork Orientation
- Memory Retention
Timeline
911 Call Taker
Huntsville Madison 911
09.2023 - 12.2023
Intern
Keller Williams Remote
07.2021 - 12.2021
Package Handler
Fedex
04.2021 - 09.2023
Volunteer
AT&T Summer Learning Academy Remote
06.2020 - 08.2020
Intern
Georgia State Games Commission Remote
03.2019 - 09.2020
Community Field Organizer
Alabama A&M University
08.2018 - 08.2018
Crew Member
McDonald's
05.2017 - 04.2021
Master of Science - Criminal Justice
University of The Cumberlands
Alabama - B.S - Political Science
Alabama A & M University
High School Diploma -
Sparkman High School Alabama
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