Summary
Overview
Work History
Education
Skills
Affiliations
Websites
References
Timeline
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Deirdra Washington

Dallas,Texas

Summary

Detail-oriented professional with extensive experience in executive support, financial services, and education. Proven ability to manage complex administrative tasks and coordinate projects in high-pressure environments. Strong organizational skills enable effective handling of multiple priorities while fostering positive stakeholder relationships. Committed to leveraging diverse expertise in an engaging assistant role to contribute meaningfully to a dynamic team.

Overview

6
6
years of professional experience

Work History

Art Teacher

Uplift Education
Dallas, TX
07.2023 - 06.2024
  • Supervised 400 students and organized school art exhibitions, highlighting organizational skills
  • Developed curriculum aligned with educational standards
  • Established and directed a new cheerleading program for 30 students, coordinating performances for school-wide events
  • Curated and organized student art exhibitions, fostering greater student engagement and highlighting artistic achievements

English Teacher

Crowley ISD
Dallas, TX
09.2022 - 05.2023
  • Organized guest lectures and educational activities, demonstrating project management skills
  • Implemented virtual learning platforms utilizing tablets and digital textbooks, resulting in a significant improvement in Grade 11 reading proficiency, increasing scores from 56% to 81%
  • Developed and delivered comprehensive lesson plans, focusing on critical literary analysis and enhancing student engagement
  • Delivered guest lectures at professional conferences, promoting thought leadership and academic discourse

Financial Service Assistant

PNC Bank
Dallas, TX
01.2021 - 04.2022
  • Processed loan applications with a focus on accuracy and compliance
  • Assisted clients with loan forgiveness documentation and customer support
  • Delivered high-quality customer service by resolving issues and enhancing client experiences
  • Process business accounts, articles of incorporation, EIN, and NAICS codes

Executive Assistant

Action Imports
Dallas, TX
03.2020 - 01.2021
  • Supported the Order Processing Team Manager with administrative duties, including billing and order management
  • Coordinated team training programs for new system implementations
  • Handled customer inquiries and coordinated sales appointments
  • Organized job materials for installations and resolved customer order issues

Executive Assistant

Alliance Consumer Group
Dallas, TX
09.2019 - 03.2020
  • Provided administrative support to the Vice President, ensuring smooth daily operations
  • Organized a large annual conference for 100 sales agents, managing all event logistics
  • Managed customer service operations, overseeing order placements and invoice processing
  • Handle Customer Service calls, invoicing and order placement

Lead Workplace Ambassador

Rapport Inc./FLIK Hospitality Group
Dallas, TX
02.2018 - 06.2019
  • Managed client relationships and led a team of four to ensure smooth operations
  • Implemented recruiting strategies to support team growth
  • Developed and executed recruiting strategies, engaging in internal networking events
  • Successfully integrated the first concierge, specialist, team, improving employee productivity

Education

Bachelor of Arts - Business Administration, Hospitality & Tourism

Wiley University
Marshall, TX
12.2016

Skills

  • Project Coordination
  • Customer Service
  • Technical Proficiency
  • Organizational Skills
  • Communication
  • Event Planning
  • Data Management
  • Training/Development for Administrators
  • Purchasing & eProcurement
  • Expense Tracking (OneCard, Special Funds)
  • Reporting & Data Analysis
  • Administrative & Business Support
  • Budget Journals & IDT Preparation
  • Lesson planning
  • Classroom management

Affiliations

  • Alpha Kappa Alpha Sorority Inc., 03/16, Present
  • Alpha Kappa Alpha Sorority Inc., Chapter: PHI Secretary, 08/16, 08/17

References

References available upon request.

Timeline

Art Teacher

Uplift Education
07.2023 - 06.2024

English Teacher

Crowley ISD
09.2022 - 05.2023

Financial Service Assistant

PNC Bank
01.2021 - 04.2022

Executive Assistant

Action Imports
03.2020 - 01.2021

Executive Assistant

Alliance Consumer Group
09.2019 - 03.2020

Lead Workplace Ambassador

Rapport Inc./FLIK Hospitality Group
02.2018 - 06.2019

Bachelor of Arts - Business Administration, Hospitality & Tourism

Wiley University
Deirdra Washington