Summary
Overview
Work History
Education
Skills
Timeline
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Deirdre Andrews

Cumberland,RI

Summary

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and attaining new business. Strong analytic and technical aptitude with great attention to detail. Well versed in vertical process of licensed wholesale apparel. Self-motivated, driven, and adaptable with proven track record of exceeding goals.

Overview

13
13
years of professional experience

Work History

Key Accounts Manager

Liquid Blue
01.2022 - Current
  • Set up and daily management of Key Accounts including, but not limited to, Zumiez, Smithsonian, Landry's, Spencer's, Pac Sun, Earthbound Trading, San Diego Zoo, Walmart, Kohl's, Universal Studios, Southwest Indian Foundation, Live Nation & Amazon
  • Maintain strong client relationships to drive business growth by communicating daily with reps and buyers
  • Review vendor compliance manuals. Develop and provide summary instructions to all departments
  • Ensure dye colors, art work, labeling requirements are correct for production run orders
  • Work cross functionally with production, compliance, shipping, and billing departments to optimize delivery in alignment with customer expectations
  • Review purchase orders generated by in house sales staff and strategize timelines to ensure the needs of all accounts are met
  • Negotiate prices, terms of sales, and service agreements for customers and outside sales reps

Key Accounts Coordinator

Liquid Blue
12.2016 - 12.2022
  • Provided high quality support to assigned Key Accounts and outside sales reps
  • Processed purchase orders
  • Reviewed vendor agreements for assigned Key Accounts
  • Ensured time sensitive/Hot Market accounts' purchase orders are processed accordingly
  • Maintained and update customer portfolios
  • Collaborated with production, compliance, shipping, and billing departments to ensure customer requirements are communicated and executed to reduce/eliminate charge backs
  • Facilitated and resolved order discrepancies

Internal Sales Rep/Office Assistant

Liquid Blue
12.2014 - 12.2016
  • Entered purchase orders on behalf of inside and outside sales reps
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Processed call tags and requests for credit
  • Coordinated trade show appointments for sales staff
  • Provided high quality customer service to customers and sales representatives.
  • Learned and performed all duties pertaining to payroll, accounts payable and receivable, as well as shipping logistics during company move from Rhode Island to New Hampshire


Office Coordinator/Assistant to the President

The PSO Advisory
06.2011 - 06.2013
  • Researched and collated articles related to patient safety in hospitals and pharmacies as they pertained to the general mission of the company
  • Arranged travel itineraries for the President including airfare, hotels, and restaurant reservations
  • Created and implemented secure filing systems for sensitive employee and client documents.
  • General office tasks such as answering phones, scheduling meetings, writing correspondence on behalf of the President, sorting mail, managing of accounts receivable and payable.

Education

University of Miami
Miami, FL

NASM

Skills

  • Key Account Management
  • Regulatory Compliance
  • Client Relationship Building
  • Needs Analysis
  • Account Development
  • Sales Lifecycle Management
  • Client onboarding
  • Payroll Processing
  • Benefits Administration
  • Invoice Processing
  • Logistics Knowledge
  • Month-End Closing Procedures

Timeline

Key Accounts Manager

Liquid Blue
01.2022 - Current

Key Accounts Coordinator

Liquid Blue
12.2016 - 12.2022

Internal Sales Rep/Office Assistant

Liquid Blue
12.2014 - 12.2016

Office Coordinator/Assistant to the President

The PSO Advisory
06.2011 - 06.2013

University of Miami

NASM

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Deirdre Andrews