Deirdre Cain
Jonesboro,GA
Summary
Highly motivated and results-driven professional encompassing a wide range of skills from various job positions that has been enhanced by specialized training. Background includes experience in supervising, management, training, production, assembly, merchandising, record keeping, shipping, and receiving. Adept at managing time, prioritizing, and organizing. Demonstrates remarkable work ethics, able to build and maintain effective working relationships, conform to changes, listens effectively, learns quickly, and consistently displays a positive attitude.
Overview
11
11
years of professional experience
Work History
Order Processor
The Job Center Staffing
Morrow, GA
07.2025 - Current
- Processed and verified customer orders for accuracy and completeness.
- Coordinated with warehouse team to ensure timely order fulfillment.
- Utilized order management systems to track inventory levels and shipments.
- Resolved discrepancies in orders through effective communication with clients and suppliers.
- Trained new team members on order processing procedures and best practices.
- Implemented process improvements to enhance workflow efficiency and reduce errors.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Managed multiple priorities effectively, leading to increased productivity within the order processing department.
- Assisted in forecasting and ordering stock for upcoming sales and promotions to avoid running out of high-demand items.
- Collaborated with inventory management teams to ensure adequate product availability for fulfilling orders.
- Monitored and tracked inventory to achieve prompt order fulfillment.
- Contributed to revenue growth, successfully processing high volume of orders during peak seasons.
- Enhanced customer satisfaction with prompt and accurate processing of orders.
Production Supervisor
Pactiv Evergreen
Covington, GA
11.2021 - 03.2025
- Developed standard operating procedures that improved consistency across production lines and reduced errors.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Managed team of 40 production associates, overseeing productive production processes and meeting all deadlines.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Oversaw daily production operations to ensure efficient workflow and adherence to safety standards.
- Implemented process improvements that enhanced production efficiency and reduced downtime.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Coordinated cross-functional teams to streamline production schedules and resource allocation.
- Monitored quality control processes to maintain product standards and compliance with regulations.
- Conducted performance evaluations to identify training needs and promote staff development initiatives.
- Analyzed production metrics to drive strategic decisions for operational enhancements and cost reductions.
- Coordinate beginning and end of shift meetings to discuss productivity goals and accomplishments
- Achieved on-time shipments goal by empowering employees to continued success.
- Manage and record employees time and attendance using SAP to ensure accuracy for payroll.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Implement and enforce safety procedures to ensure a safe working environment for all employees
- Evaluated existing production processes and identified areas for improvement.
- Trained and mentored staff on best practices for machinery operation and safety protocols.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
Team Lead
Anthony International Dover Food Retail
Conyers, GA
11.2019 - 11.2021
- Supervised material fabrication in the saw, plastic, and gasket departments.
- Trained operators on proper use of machines and equipment
- Led cross-functional teams to enhance operational efficiency and workflow processes.
- Conducted safety walks to ensure safe working practices are being followed
- Developed training programs to improve team performance and product knowledge.
- Discussed department progression/failures in morning GEMBA.
- Mentored junior staff, fostering a culture of continuous improvement and teamwork.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Streamlined inventory management practices, reducing waste and improving accuracy.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Implemented and streamlined processes to minimize rework.
- Delegated team work assignments.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Frequently inspected production area to verify proper equipment operation.
Shipping & Receiving Clerk
Anthony International Dover Food Retail
Conyers, GA
09.2018 - 10.2019
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Utilized forklifts, pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Managed shipping and receiving processes, ensuring timely and accurate order fulfillment.
- Coordinated inventory management, maintaining optimal stock levels through effective tracking systems.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Oversaw scheduling of shipments, optimizing delivery routes to enhance efficiency.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Collaborated with cross-functional teams to resolve discrepancies in inventory records promptly.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Created shipment receipts using Oracle.
- Assisted quality control with material inspections.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Fabrication II Operator
Anthony International Dover Food Retail
Conyers, GA
09.2018 - 11.2018
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments. (table saw, tape measure, CNC, hydraulic/manual press, blue prints)
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated machinery to ensure efficient production of refrigerated food products.
- Monitored equipment performance, identifying and resolving issues promptly to minimize downtime.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Conducted preventative maintenance on equipment to reduce repair costs.
- Conducted quality inspections, ensuring compliance with safety and industry standards.
- Trained new operators on equipment usage and safety protocols, fostering a culture of safety.
- Utilized the AS400 software to record data, locate and print work orders, and maintain inventory of all unused rail materials
- Implemented process improvements that enhanced workflow efficiency and product consistency.
- Ordered materials as needed for multiple departments
Picker/Packer
AmeriStaff Employment & Staffing Solutions
Roxboro, NC
08.2017 - 08.2018
- Fulfilled tobacco orders for Flue Cured.
- Conducted quality checks on products to ensure accuracy before packaging.
- Collaborated with team members to streamline packing processes and reduce errors.
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
- Prepared over 600 bags per day
Inventory Control Specialist
JC Penney Distributing Center
Forest Park, GA
04.2014 - 03.2015
- Implemented process improvements that reduced discrepancies in stock levels.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
- Oversaw inventory accuracy for over 70,000 SKUs using advanced tracking systems.
- Analyzed inventory reports to forecast demand and adjust stock accordingly.
- Inspected and monitored the quality of merchandise.
- Conducted regular audits to ensure compliance with company policies and standards.
- Used equipment like forklifts and pallet jacks to move inventory.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishments.
Education
High School Diploma -
Jackson High School
Jackson, GA06-2006
No Degree - Health And Wellness
Atlanta Technical College
Atlanta, GACertificate of Technical Studies - Cosmetology
Lovett Beauty School
Lake City, GA04-2025
Skills
- Attention to detail
- Multitasking
- Leadership
- Active listening
- Microsoft Office Proficiency
- Training / teamwork orientation
- Inventory Control
- Data Analysis
- Data Entry
- Record Keeping / Filing
- Deadline management
- Shipment processing
- Verifying shipments
- Tracking packages
- Verifying merchandise
- Managing returns
- Operating forklifts
- Handheld scanners
- Order tracking
- Safety practices
- Shipping procedures
- Materials inspection
- Updating logs
- Returns processing
- ERP systems
- Order logging / order proofing
- Quality Inspection / quality assurance
- Order picking
- Releasing orders / order processing
- Order fulfillment
- Phone and email etiquette
- Order verification
- Package labeling
- Problem-solving
- Documentation and reporting
- Creative thinking
- Product inspection
- Relationship building
- Organization skills
- Quick learner
- Time management
- Effective communication
- Verbal and written communication
- Decision-making
- Team building
- Task prioritization
- Product knowledge
- Interpersonal skills
- Conflict resolution
- Analytical thinking
Accomplishments
- Achieved employee of the month through effectively helping with cost reduction by implementing a cost efficient way of verifying size of material delivered before production of industrial door.
- Supervised team of 70 staff members while other department lead / supervisor not available for work.
Awards
Employee of the Month (September 2020), Runner Up for Employee of the Year (2020)
Timeline
Order Processor
The Job Center Staffing
07.2025 - Current
Production Supervisor
Pactiv Evergreen
11.2021 - 03.2025
Team Lead
Anthony International Dover Food Retail
11.2019 - 11.2021
Shipping & Receiving Clerk
Anthony International Dover Food Retail
09.2018 - 10.2019
Fabrication II Operator
Anthony International Dover Food Retail
09.2018 - 11.2018
Picker/Packer
AmeriStaff Employment & Staffing Solutions
08.2017 - 08.2018
Inventory Control Specialist
JC Penney Distributing Center
04.2014 - 03.2015
High School Diploma -
Jackson High School
No Degree - Health And Wellness
Atlanta Technical College
Certificate of Technical Studies - Cosmetology
Lovett Beauty School