Deirdre Davis-Sykes
Aberdeen,Maryland
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
24
24
years of professional experience
Work History
Direct Service Specialist
Harford Community Action Agency
Edgewood, Maryland, MD
01.2015 - 09.2019
- Assist homeless clients in seeking shelter, and those that are at risk of becoming homeless by assisting with rents/security deposits, evictions and utilities.
- Establish clients with budgets and teaching them how to save with minimum income.
Director of Community & Administrative Services
Village Of Carbon Cliff
01.2010 - 06.2014
- Serve as Finance Director/Village Treasurer
- Built relationships with residents, families and community.
- Serve as zoning officer
- Conducted regular inspections of both interior and exterior of properties for damage.
- Served as Village Coordinator
- Purchasing Agent
- Coordinated all meetings for Mayor and Council
- Kept properties in compliance with local, state and federal regulations.
- Generated professional networks by engaging in professional, industry and government organizations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Worked with FEMA during flooding
- Managed Master Calendar and scheduled in-state and out of state travel and Appointments for Mayor and myself.
Supportive Housing Case Manager/Outreach
Project NOW
01.2008 - 01.2010
- Assist homeless or those in danger of being homeless to obtain and maintain permanent housing
- Assisting clients with rents/deposits, car repairs, dental and etc.
- Develop client plans on monthly basis with latest intervention strategies and progress notes.
- Managed caseload to satisfy multiple clients with diverse needs.
- Client Budgets
- Provided crisis intervention services to individuals facing emotional and mental challenges.
Director of Human Resources
Clarion Hotel-IHG Property
01.2002 - 01.2008
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Maintain Attendance Programs, Disciplinary Actions, Job Descriptions, Employee Files, Medical Files,
- Met with employees annually for progress reviews and performance assessments.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Directed hiring and onboarding programs for new employees.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Educated employees on company policy and kept employee handbook current.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Processed employee claims involving performance issues and harassment.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Maintained two properties with 350 employees.
Director of Human Resources
Carson Pirie Scott & Co.
08.1995 - 01.2002
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Developed succession plans and promotion paths for staff.
- Met with employees annually for progress reviews and performance assessments.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Educated employees on company policy and kept employee handbook current.
- Processed employee claims involving performance issues and harassment.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Education
Bachelor of Arts - Business Administration
University of Nebraska At Omaha
Omaha, NE05.1986
Skills
- Communication Skills
- Highly Responsible
- Multi Tasking Capabilities
- Team Meetings
- Communication skills
- Multi-tasking capabilities
- Maintains high level of confidentiality
- Crisis Intervention
- Problem Identification
Accomplishments
- Communication skills..
- Highly Responsible..
- Multi-tasking capabilities..
- Maintains a high level ofconfidentiality
Affiliations
Chosen Community Development Corporation
Director of Empowerment Services since 2020
Additional Information
I have been a volunteer in some capacity since the age of 14, starting as a Candy Striper at the hospital, I've also volunteered for many years for Domestic Violence and Hospice, along with Volunteering in the Homeless Community, and now as a Volunteer for The Chosen Community Development Corporation.
Timeline
Direct Service Specialist
Harford Community Action Agency
01.2015 - 09.2019
Director of Community & Administrative Services
Village Of Carbon Cliff
01.2010 - 06.2014
Supportive Housing Case Manager/Outreach
Project NOW
01.2008 - 01.2010
Director of Human Resources
Clarion Hotel-IHG Property
01.2002 - 01.2008
Director of Human Resources
Carson Pirie Scott & Co.
08.1995 - 01.2002
Bachelor of Arts - Business Administration
University of Nebraska At Omaha
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