Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Overnight Maintenance
Walmart
11.2024 - Current
Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
Managed waste disposal in accordance with company policies and regulations
Responded promptly to customer requests for spill clean-ups or other immediate cleaning needs
Followed safety protocols when handling hazardous materials or operating heavy machinery
Maintained a high level of professionalism while interacting with clients/customers on-site
Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
Security Officer
Penn National Security Services
08.2024 - 10.2024
Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
Enforced company policies regarding trespassing, loitering, theft prevention, etc
Conducted routine patrols both indoors and outdoors throughout shift
Closely monitored access points including gates, doors, windows, etc., ensuring they were secure at all times
Deterred thefts by maintaining a visible presence throughout the premises
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Security Officer
WhiteHawk Worldwide
04.2024 - 08.2024
Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
Conducted routine patrols both indoors and outdoors.
Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
Identified potential security vulnerabilities or risks within the premises and recommended appropriate preventive measures
Performed regular checks on fire extinguishers, emergency exits, and other safety equipment to ensure they were in proper working condition
Maintained accurate records of daily activities including incident reports, and shift logs
Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Bakery Closer
United Supermarkets
05.2023 - 04.2024
Provides customer service, including greeting customers and answering their questions
Sells products by providing customers with information needed to make product-related decisions
Take custom order
Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Packages, labels, and prices products for self-service
Maintains and fills bakery trays, display cases, and ingredient bins
Assists with unloading trucks and organizes and restocks supplies
Follows sanitation and safety guidelines
Assists in cleaning duties
Customer Service Representative
CEFCO Convenience Stores
04.2023 - 04.2024
Serves customers by providing product and service information and resolving product and service problems
Attracts potential customers by answering product and service questions and suggesting information about other products and services
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Recommends potential products or services to management by collecting customer information and analyzing customer needs
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Contributes to team effort by accomplishing related results as needed
Jailer
Scurry County Sheriff's Office
01.2021 - 03.2023
Monitors inmate activity, and records/maintains in log book
Works control panel for cells, entrance to cell block, emergency exits, and visitation/attorney area
Assists in the distribution and collection of commissary items, inmate clothing, and linen
Performs emergency first aid to inmates as necessary
Answers telephone and operates intercom system
Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Examined incoming and outgoing mail to detect contraband.
Documented prisoner identification, charges and inmate disturbance incidents.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Responded to emergency situations and de-escalated hostile confrontations.
Responded to inquiries from inmates and other members of public.
Front Desk Manager
Fairfield Inn & Suites
06.2018 - 12.2020
Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Checked guests in out of hotel, made reservations, and processed payments.
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Manager
Texas Cajun 2
08.2017 - 05.2018
Manager, cashier, money handling, meeting and greeting customers, answering calls and relaying messages, providing excellent customer service and ensuring satisfaction, taking orders, delivering food and beverages, strong organizational and multitasking skills
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Server
Skeet's Texas Grill
06.2017 - 08.2017
Meeting and Greeting customers, taking customers orders, stocking service, food preparation duties, providing guest with information needed
Checking with customers to ensure they are enjoying their meal
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Served food and beverages promptly with focused attention to customer needs.
Answered customers' questions, recommended items, and recorded order information.
Server/Cashier
Texas Cajun cafe 2
08.2016 - 05.2017
Meeting and Greeting customers, taking customers orders, stocking service, food preparation duties, providing guest with information needed
Checking with customers to ensure they are enjoying their meal
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Served food and beverages promptly with focused attention to customer needs.
Answered customers' questions, recommended items, and recorded order information.
Electronics Sales Associate
Walmart
03.2016 - 05.2016
Sales clerk, Customer service, answering and transferring calls, giving prompt responses to the calls of the customers, stocking merchandise, team work, Operate the cash Register
Lock out tag out merchandise,zoning, stocking shelves
Personal Care Attendant
Girling Healthcare
05.2011 - 03.2016
Responsible for light cleaning, cooking, running errands, and doing laundry, as well as assisting clients with bathing, showering, grooming, and other personal hygiene tasks
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
VSA
Enterprise Holdings
07.2014 - 01.2016
Clean vehicle exterior by hand, brush or by operating washing equipment
Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body, by hand
Vacuum, shampoo, add air freshener and clean vehicle interior
Determine need for and add windshield fluid, gas, oil, water and antifreeze
Perform basic maintenance check: antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicle
Verify appropriate stickers are attached to vehicle (registration, plates, etc.)
Inspected vehicles and equipment for visible damage.
Education
No Degree - General Studies
Frank Phillips College, Borger, TX
05.2012
Skills
Detail-oriented
Verbal and written communication
Adaptability and flexibility
Customer service
Excellent problem solver
Time management
Certification
Food Manager Certification, 08/01/22, 08/31/27
Armed Security License, 03/01/24, 03/31/26
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Overnight Maintenance - Walmart
11.2024 - Current
Security Officer - Penn National Security Services
08.2024 - 10.2024
Security Officer - WhiteHawk Worldwide
04.2024 - 08.2024
Bakery Closer - United Supermarkets
05.2023 - 04.2024
Customer Service Representative - CEFCO Convenience Stores
04.2023 - 04.2024
Jailer - Scurry County Sheriff's Office
01.2021 - 03.2023
Front Desk Manager - Fairfield Inn & Suites
06.2018 - 12.2020
Manager - Texas Cajun 2
08.2017 - 05.2018
Server - Skeet's Texas Grill
06.2017 - 08.2017
Server/Cashier - Texas Cajun cafe 2
08.2016 - 05.2017
Electronics Sales Associate - Walmart
03.2016 - 05.2016
VSA - Enterprise Holdings
07.2014 - 01.2016
Personal Care Attendant - Girling Healthcare
05.2011 - 03.2016
Frank Phillips College - No Degree, General Studies
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