Deirdre Lorenzano-Bavonese
Philadelphia,PA
Summary
Enthusiastic, highly motivated and seasoned professional with over a decade of combined experience in supervisory, customer service and accounting processes. Seeking a position to strengthen skills with a growing and stable organization. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
11
11
years of professional experience
Work History
Operations Supervisor/Equipment Planner
Highway Transport
Croydon, PA
05.2015 - 09.2023
- Oversee inventory control for terminal usage.
- Research and bill outside carriers for spotting assignments.
- Schedule equipment for cleaning, loading and maintenance in accordance with company's, customer's and DOT's regulations.
- Identified areas of improvement and developed strategies to increase efficiency.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Trained, mentored and motivated employees to maximize team productivity.
- Developed strong relationships with customers through excellent customer service practices.
Office Manager
Prestige Protection Agency
Philadelphia, PA
01.2013 - 09.2016
- Assisted with the preparation of budgets, forecasts and financial statements.
- Managed office inventory and placed new supply orders.
- Organized company events including holiday parties, team building activities .
- Coordinated meetings, conferences, travel arrangements and department activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
A/P A/R Specialist
Security Resources
Cherry Hill, NJ
05.2012 - 05.2014
- Used discretion and utilized resources to provide resolution to clients and vendors.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Processed invoices and payments accurately, including verifying account numbers, coding expenses, and entering data into accounting software.
- Reconciled accounts payable transactions to ensure accuracy of vendor balances.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Assisted in month-end closing procedures with detailed analysis of accounts receivables and payables.
Education
International Business
Drexel University
Philadelphia, PASkills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Operations Management
- Customer Relations
- Staff Supervision
- Inventory Coordination
- Team Training
Military
United States Marine Corps
Certified Weather Observer
5/2000 - 8/2006
References
References available upon request.
Timeline
Operations Supervisor/Equipment Planner
Highway Transport
05.2015 - 09.2023
Office Manager
Prestige Protection Agency
01.2013 - 09.2016
A/P A/R Specialist
Security Resources
05.2012 - 05.2014
International Business
Drexel University