Deirdre Morrison
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
ARCHIVE MANAGER / OFFICE MANAGER
OFFICE OF THE STATE COMPTROLLER
11.2021 - Current
- Maintain the archive system used for completed audit reports and workpapers
- Analyzes the workpapers to determine the critical components for archival then scans, indexes, and saves the audits for future reference
- In addition to digital archiving, maintains the storage of the physical workpapers, retrieval and ultimate disposal/destruction.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Reconciled purchases.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained computer and physical filing systems.
- Managed office operations while scheduling appointments for department managers.
Secretary 2 - Executive
OFFICE OF THE STATE COMPTROLLER
01.2005 - 10.2021
- Drafted correspondence to customers and other key executives; kept track of boss's appointments
- Promoted professionalism, through courteous exchange with customers and staff.
- Proficient in Microsoft Word, Excel, Access and PowerPoint
- Scheduled executive meetings and video conferences.
- Arranged and prepared conference rooms for meetings
- Purchased office supplies for unit.
- Updated and maintained boss's calendar, made him aware of changes as they occurred.
- Proofread correspondence for accuracy.
- Implemented a call history system, which provided dates, times and messages. This enabled the boss to see all calls received at a glance.
- Initialized and monitored creative scheduling and was able to maintain a high degree of employee satisfaction through communication and conscientious employee relations
- Maintained perfect compliance with accurate and timely completion of duties
- Provided secretarial services to visiting staff, typing correspondence, faxing and printing documents
- Helped to increase productivity and foster high morale
- Prepared files and documented correspondence in a systematic way, thus eliminating disorder and enabled easy access to documents/correspondence
- Typed 40 words per minute
- Awarded the Management Confidential Award for exceptional work in 2006.
Census Enumerator
United States Census Bureau
06.2020 - 10.2020
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Performed field staff duties critical to completing accurate count in hard-to-reach communities.
- Attended team meetings to develop job knowledge.
- Completed surveys by rechecking contact information before ending each call.
- Read maps and used GPS systems to prepare efficient routes to physically visit citizens and collect necessary data.
- Verified information on survey forms or information pads.
- Persuaded residents to comply with census activities through effective management of residents' objections.
- Walked door to door and collected demographic information.
- Maintained records of houses visited, surveys completed and money spent.
- Double checked information on survey forms.
- Reviewed questionnaire submissions for accuracy and completeness at end of each day, flagging incomplete or problematic surveys for further review.
Keyboard Special 1 Pension Investment and Cash Management
OFFICE OF THE STATE COMPTROLLER
01.2003 - 12.2004
- Recorded NASDAQ weekly Treasury Yields
- Updated Equity and Mortgage Reports
- Prepared binders with materials for the REAC meetings
- Gathered information from staff to prepare weekly and monthly Equity Status, Property List, Mortgage Status and Quarterly IAC Reports.
- Provided reports with financial data of mortgage closings on properties.
- Updated the New York State Common Retirement Fund; Equity Real Estate Investment Proposal Status Report.
- Maintained and updated the Equity and Mortgage Logs, immediately after Log meetings
- Prepared monthly Press and Real Estate Reports
- Recorded NASDAQ weekly Treasury Yields
- Managed phones, prepared travel vouchers and itinerary for senior staff.
Student Assistant - Executive
OFFICE OF THE STATE COMPTROLLER
05.2001 - 12.2002
- Created schedules and distributed to driving staff Prepared database for constituents contact information
- Performed receptionist's duties, answered phones, recorded messages, and gave to the respective employees
- Operated the mailing stamp machine
- Prepared mail for delivery through United Postal Service
- Federal Express and via courier
- Coordinated and created teamwork, hence eliminated confusion, and fostered good camaraderie
- Provided driving directions to drivers for easy transport of Comptroller to various events
- Compiled database of constituents for Intergovernmental staff
- Prepared travel vouchers, itineraries, and timecards for staff Classified press clips from newspapers and distributed press releases.
Education
Associate of Arts And Science - Business Administration
Borough of Manhattan Community College
New York, NY06.2000
Skills
- Database Management
- Secretarial Services
- Organizational Skills
- Motivation and Initiative
- Interpersonal Communications
- Detail Oriented
- Mail Handling
- Business Administration
- Customer Relations
- Customer Service Management
- Workflow Planning
- Information Protection
- Office Supplies and Inventory
- Microsoft Office
- Clerical Support
- Handling Complaints
- Purchase Account Reconciliation
Certification
Associate of Arts and Science: Business Administration (2000)
EDUCATION/TRAINING
- Borough of Manhattan Community College - Associate of Arts and Science: Business Administration
- Office of the State Comptroller, Albany, NY, Performance Achievement System Training: Concepts and Practices, Performance Management
- Office of the State Comptroller, New York, NY, Sexual Harassment Prevention Training
- Office of the State Comptroller, New York, NY, Ethics: Laws, Rules and Agency Policies
- Hotel Pennsylvania, New York, NY, Administrative Professional Conference
Computer Experience
- Microsoft Office
- Word
- Excel
- PowerPoint
- Lotus Notes
Keywords
- Organize
- Detail oriented
- Courteous
- Complete tasks
- Efficient
- Focus
Awards
Management Confidential Award (2006)
Timeline
ARCHIVE MANAGER / OFFICE MANAGER
OFFICE OF THE STATE COMPTROLLER
11.2021 - Current
Census Enumerator
United States Census Bureau
06.2020 - 10.2020
Secretary 2 - Executive
OFFICE OF THE STATE COMPTROLLER
01.2005 - 10.2021
Keyboard Special 1 Pension Investment and Cash Management
OFFICE OF THE STATE COMPTROLLER
01.2003 - 12.2004
Student Assistant - Executive
OFFICE OF THE STATE COMPTROLLER
05.2001 - 12.2002
Associate of Arts And Science - Business Administration
Borough of Manhattan Community College
Associate of Arts and Science: Business Administration (2000)
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