Innovative Human Resources Executive demonstrates talent for turning around flagging operations and spearheading growth through proactive leadership. Experienced with HRIS and data-driven approaches to personnel management, benefits administration and organizational development. Record of success in improving recruitment and retention along with company financial savings through streamlining.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Vice President of Human Resources
6K Systems, Inc.
Reston, VA
06.2022 - Current
Maintained human resources regulatory compliance with local, state and federal laws.
Directed job fairs to bring in local talent for long term and seasonal positions.
Processed employee claims involving performance issues and harassment.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Designed robust compensation and benefits packages to attract top employees.
Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Coordinated work activities for HR managers, specialists and recruiting agents.
Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
Managed other HR staff and oversaw completion of tasks and initiatives.
Educated employees on company policy and kept employee handbook current.
Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
Met with executive stakeholders annually for progress reviews and performance assessments.
Established and maintained HR and Recruiting resource budget
Spearheaded social media initiative; creating online presence during company target pivot
Worked as project manager on CMMI Level 3 Certification to ensure quality standards across organization
Retrieved over $100K in savings on spending towards HR, Payroll, and Recruiting activity by streamlining systems and processes
Human Resources Director
6k Systems, Inc
Reston, VA
06.2016 - 05.2022
Oversees implementation of Human Resources programs through Human Resources staff
Monitors administration to established standards and procedures
Identifies opportunities for improvement and resolves any discrepancies
Oversees and manages work of reporting Human Resources staff
Encourages ongoing development of Human Resources staff
Develops and monitors annual budget that includes Human Resources services, employee recognition, sports team support, company philanthropic giving, and administration
Serve as head of HR department, reporting to CFO of company
Responsible for designing, integrating, and implementing talent management strategies and government solutions that build organizational, leadership, and technical capabilities and develop and retain talent in alignment with enterprise’s business strategy and key priorities
Implemented strong talent planning and development activities to ensure ongoing individual development at all levels and strong succession plans for key roles
Conducted different soft skills training for managing effectively
Advised managers of roles, position classification and management in relation to compensation
Served as subject matter expert, and in some cases the facilitator / leader / coach, of various programs and strategic HR initiatives
Update and write position descriptions and provide managers with insight and effective support to facilitate career development
Regularly attend training on recommendations to decrease turnover rate
Performed on- boarding and out-processing of employees including exit interviews and produced turnover data
Worked with insurance brokers and different Insurance companies to develop and renew employee Benefits
Created employee wellness plan
Created current automated performance evaluation program and revised as necessary
Partnered with approved external consultants, vendors subject matter experts to ensure quality of learning and development offerings
Responsible for processing invoices for accounts payable
Maintained a detailed knowledge of current privacy, corporate, and HR laws
Implemented forms and processes to streamline payroll function
Maintained Paylocity and ADP HRIS and monitored it for data results
Administered various bi-weekly, monthly, quarterly, and annual reports to maintain federal compliance
Counseled Managers and Supervisors on employee relations issues
Promoted environment of continuous feedback, trained on coaching, and progressive discipline process (when appropriate.)
Created a monthly newsletter that goes out to the entire company that details new contracts, employee information and updates in benefits
Planned all companywide meetings and social events
Received promotion from HR Manager to HR Director in August 2018.
Monitored and handled employee claims involving performance-based and harassment incidents.
Created and implemented forward-thinking initiatives to improve employee engagement.
Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Answered employee inquiries regarding health benefits and 401k options.
Directed job fairs to bring in local talent for long term and seasonal positions.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Conducted company-wide town hall meetings to convey updates.
Structured compensation and benefits according to market conditions and budget demands.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Maintained human resources regulatory compliance with local, state and federal laws.
Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
Directed hiring and onboarding programs for new employees.
Managed other HR staff and oversaw completion of tasks and initiatives.
Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
Human Resources Manager
6K Systems, Inc.
Reston, VA
04.2014 - 05.2016
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Monitored and handled employee claims involving performance-based and harassment incidents.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Organized and led staff orientation programs and training to promote collaboration.
Motivated employees through special events, incentive programs, and constructive feedback.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Implemented performance reviews and motivational strategies to elevate HR team results.
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Used technologically relevant digital systems to manage payroll and benefits programs; Costpoint, Deltek, ADP, Paychex, and Paylocity
Processed employee claims involving performance issues and harassment.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Reduced process gaps while supervising employees to achieve optimal productivity by streamlining new appraisal and evaluation processes
Management Consultant/Human Resources Manager
InfiniSource Consulting Solutions Inc
08.2010 - 04.2014
Served as head of the HR department; reporting directly to the President of the company
Worked with executive team to develop and fill requirements for government contracts
Recruit and perform prescreening for selected candidates as well as on-boarding and out-processing of employees
Post jobs to company website and job boards, preparing offer letters, scheduling interviews as needed, background checks, etc
Produce pre-/adverse action letters when necessary
Conduct e-verify screenings on new hires
.Work with brokers and different insurance companies to develop and renew employee benefits
Monitor performance evaluation program and revise as necessary
Update and write job descriptions as necessary
Perform all duties associated with an employee termination including exit interviews and produce turnover data
Regularly attend training on recommendations in order to decrease turnover rate
Responsible for processing invoices for accounts payable
Served as an office manager; performing duties including orientation, providing access to office space and, ordering supplies and equipment
Processed non-exempt time sheets and maintained personnel files and tax forms
Required to maintain a detailed knowledge of current privacy, corporate, and HR laws
Implemented forms and processes to streamline payroll function
Review and input timecards manually and via electronic import into payroll software; ensures required signatures are obtained; completes and posts payroll; distributes paychecks, pay stubs, and other payroll related information on ADP payroll system
Updates and maintained payroll files and databases to reflect personnel payroll changes
Researched payroll issues/discrepancies, and processes necessary corrections
Maintain and update Human Resource documents
Administer any leave of absence for qualifying employees including FMLA, STD, LTD Prepare and files various bi-weekly, monthly, quarterly, and annual compliance reports
Meet critical payroll deadlines
Counsel Managers and Supervisors on employee relations issues; promote environment of continuous feedback, train on coaching, progressive discipline process (when appropriate.)
Introduced managers to different soft skill straining for managing effectively
Perform other incidental and related duties as required and assigned
Coordinated all company events.
Assistant Event Coordinator
InfiniSource Consulting Solutions (FAA)
Washington, DC
09.2011 - 07.2012
Office Of Civil Rights (ACR) (ICS)
Coordinated an annual 3 day conference for government employees across the county
Researched local activities at several desired conference sites, sent out RFPs to hotels for discounts and group rates as well as developing pricing for conference space and material based off of GSA standards
Priced travel for all attendees and guest speakers as well as estimated cost for transportation during the conference time
Designed invitations to conference as well as constructed a platform to document responses from invited guests
Served as POC liaison between the client and vendors
Arranged transportation reservations, hotel room blocks and beverage and food flat fees for future events.
Tailored networking and social events to personal tastes and budgets of clients to manage and exceed expectations.
Identified cost savings by researching new vendors and negotiating with partnered vendors.
Organized samples and previews of vendor supplies for annual government summit events and functions.
Brainstormed and implemented creative event concepts and themes.
Inspected event facilities to confirm conformance to customer requirements.
Management Consultant
InfiniSource Consulting Solutions (DHS US Visit)
Arlington, Va
04.2010 - 08.2011
Provided direct administrative support to the Deputy Assistant Director of the Human Capital and Training Branch (HCT) by monitoring and managing the Director’s calendar; setting and deleting meetings, staying abreast of changes, urgent requests, and meeting conflicts
Arranged for the preparation of read-ahead materials that are to be reviewed by the Assistant Director and Deputy Assistant Director for daily meetings, briefings, and any events
Assured necessary documents were routed to the Deputy Assistant Director and section chiefs in a timely manner
Conduct and provide advisory services on branch and management issues by constantly observing systems and organizational practices and making suggestions and the necessary adjustments as needed to ensure smooth branch process flow
Reserve various conference rooms within the organization and develop internal administrative processes of the office through preparation of staff meeting minutes, US-VISIT Today publication announcements and job vacancy distribution listings
Provide administrative guidance and assistance with subordinates by answering questions from internal and external components, review and analyze E-blue taskers and summaries provided by Executive Secretary (ExecSec)
I serve as Branch point of contact (POC) for general inquiries for Deputy Assistant Director, section chiefs and staff in HCT
I also provide backup to the Executive Assistant in the Program Management Division supporting the Assistant Director in her absence by arranging and scheduling high level executives meetings, maintaining outlook calendar, responding to requests and reserving conference rooms.”
Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
Improved communication at all levels and transformed company culture into more productive atmosphere.
Receptionist/ Student Services
Potomac College LLC
07.2009 - 08.2010
Front desk morning receptionist answering phones, distributing mail, and greeting students, applicants, prospective students and board members
As a student services member I helped student’s order books, find out their next set of classes, and contacting other schools for transcripts
Counseled students before picking their next session
Assisted different departments performing duties such as, preparing invoices for the accounting department and filing to help out the financial aid department
Mainly assisted the Human Resource department by monitoring and preparing employee paper work along with screening prospective candidates
Trained all staff on ADP Payroll time entry system
Worked directly with insurance broker and vendors to prepare different employee benefit packages.
Chief Recruiter
Infinisource Consulting LLC
11.2008 - 08.2009
Fulfilled requests for staffing of various technical positions for federal government requirements
Served as a point of contact for all open requisitions
Deadlines for open positions were given daily and I was responsible for making sure candidates were submitted promptly before the deadline
Conserved executive's time by reading, researching, and routing correspondence drafting letters and documents; collecting and analyzing information; initiating telecommunications
Maintained executive's appointment schedule by planning and scheduling meetings, conferences teleconferences Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies
I performed light bookkeeping (A/R, A/P, and collect, check, and submit time sheets weekly)
Produced slides and presentation boards for business collateral and customer presentations using PowerPoint
Incorporated forms and filing system for current proposals/correspondence and updated contract files.
Customer Service/ Call Center Representative
Service Force USA
06.2008 - 11.2008
Answered phones in high volume call center as well as performing various clerical duties, daily
Managed a maintenance account responsible for over 3,000 facilities in 7 states
Follow up with customers about janitorial services rendered in their salons
File complaints from customers and resolved them promptly with vendors
Set up distribution of services in different states.
Education
Bachelor of Science - Business Administration, Human Resource Management