Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Deirdre Somers

Sunland,CA

Summary

Proven leader in operational excellence, excelling in client communication, and project leadership. Leveraging skills in conflict resolution and decision-making, customer satisfaction and operational efficiency, achieving targets with a flexible and results-driven approach. Highly motivated individual with passion for helping others. Experienced leading projects and working with a diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.

Overview

27
27
years of professional experience

Work History

Medical Reporting

Master Reporting
01.2010 - 06.2015
  • Completed 20-30 medical reports and legal documents to transfer information from office to courtroom.
  • Ensured that proper terminology enabled doctors to be properly compensated for services rendered.
  • Assisted in the accuracy existing medical records from doctors' office systems.
  • Maintained strict adherence to medical center policies.

Interior Designer

Civilization Furniture
01.1997 - 03.2004
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Determined personalized needs, tastes and design preferences through thorough client consultations.
  • Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.

Sales Specialist and Operations Assistant

ABS Clothing
04.1990 - 08.1994
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Built strong client relationships through consistent communication and effective problem solving.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Managed inventory and customer target markets redesigned organizing strategies.

Manager of Operations

Bridgehampton Winery
08.1988 - 03.1990
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Managed daily operations, gave tours and presentations to large groups of people, and trained sales staff to increase profit and customer satisfaction.

Education

No Degree - Accounting And Ecomonics

Suffolk County Community College
Selden, NY

Skills

  • Client Communication
  • Customer Service
  • Excellent people skills
  • Verbal/written communication

Timeline

Medical Reporting

Master Reporting
01.2010 - 06.2015

Interior Designer

Civilization Furniture
01.1997 - 03.2004

Sales Specialist and Operations Assistant

ABS Clothing
04.1990 - 08.1994

Manager of Operations

Bridgehampton Winery
08.1988 - 03.1990

No Degree - Accounting And Ecomonics

Suffolk County Community College

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Deirdre Somers