DEIRDRE VARGAS
Oak Lawn,IL
Summary
To gain immediate employment in the criminal justice field.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Car Salesperson
Zeigler Automotive Group
01.2022 - 09.2023
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Sales Manager
Signature Motor Line
10.2014 - 01.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Intern
Advocacy Law Firm, P.C.
01.2013 - 01.2014
- Called clients and confirmed appointments
- Researched case law for our cases
- Wrote, formatted, and filed legal documents
- Translated for Spanish-speaking clients.
Advocate for Victims of Sexual Assault
Pillars
10.2012 - 10.2013
- Answered calls on the Sexual Assault Hotline
- Made hospital visits when needed
- Translated for victims.
Education
Bachelor of Arts in Criminal Justice -
Governors State University
06.2013
Associates of Arts -
Moraine Valley Community College
05.2010
Associates of Applied Science -
Moraine Valley Community College
05.2010
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Spanish Fluency
Awards
- Received a Tuition Waiver based on academic merit (Fall 2012- Present)
- A member of the Honors Society, Tau Sigma Honors Society, and Alpha Sigma Lambda National Honors Society
- A member of the Advisory Board at Governors State University (Fall 2012)
- A Civic Reflections Fellow in partnership with the University of Chicago
- A member of A.L.A.S. presented: Indigenous Groups of Mexico
- On the Dean’s List for all semesters (1/2012 – Present)
References
REFERENCES AVAILABLE UPON REQUEST
Hobbies and Interests
Volunteer at local Food Pantry and at South Side Pregnancy Center
Training
- Trained with the South Suburban Emergency Response Team in Hostage Negotiations and Tactics
- Trained with the South Suburban Emergency Response Team and the Federal Bureau of Investigations in Hostage Negotiations
Certification
- Illinois Dealer License -2018
Timeline
Car Salesperson
Zeigler Automotive Group
01.2022 - 09.2023
Sales Manager
Signature Motor Line
10.2014 - 01.2023
Intern
Advocacy Law Firm, P.C.
01.2013 - 01.2014
Advocate for Victims of Sexual Assault
Pillars
10.2012 - 10.2013
Bachelor of Arts in Criminal Justice -
Governors State University
Associates of Arts -
Moraine Valley Community College
Associates of Applied Science -
Moraine Valley Community College