Deirdri Corona
Franklin,TN
Summary
Bilingual / Spanish experienced in various fields,acclimates quickly,flexible , team player, dependable, extremely positive recently reentered workforce seeking employment to utilize my 40 yrs plus experience in Customer Service working in the community or businesses to learn new skills if given the opportunity I would be a great asset to any team .
Overview
34
34
years of professional experience
Work History
Courier
Panther Trax LLC
03.2023 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Intake Specialist
SMMHC
05.2005 - 12.2008
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
Owner Operator
Restaurante Sinaloa
11.1990 - 11.2000
Education
Ged - Academic
Central Arizona College
Apache Junction, AZ06.2005
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
Languages
Spanish
Native or Bilingual
Timeline
Courier
Panther Trax LLC
03.2023 - Current
Intake Specialist
SMMHC
05.2005 - 12.2008
Owner Operator
Restaurante Sinaloa
11.1990 - 11.2000
Ged - Academic
Central Arizona College
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