Deissy Quintin
Greenacres
Summary
A seasoned Market Training Manager with a proven track record at LVE Partners, I excel in high-level training delivery and strategic thinking. Demonstrated success in enhancing team performance and employee productivity through customized training and leadership development. Skilled in fostering exceptional communication, I've significantly contributed to organizational goals and employee morale.
Confident training leader with demonstrated planning, organizational, and leadership abilities focused on well-organized, resources are efficiently utilized, and participants are motivated and supported throughout the learning process.[Leading By Example]. Highly effective at educating people at all different skill levels. Seek similar role with [LVE PARTNERS] company.
Overview
10
10
years of professional experience
Work History
Market Training Manager
LVE PARTNERS
10.2023 - Current
- Operational knowledge to ensure adherence to quality, service, and cleanliness standards.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Trained new hires to perform cross-training exercises with experienced workers.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Managed all exempt employee coaching, training, and performance improvement actions.
General Manager
LVE Partners
12.2019 - Current
- Managed budget implementations, employee reviews, training, schedules.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assistant Manager
Luihn Foods- Taco Bell
02.2018 - Current
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
CHECKERS DRIVE-IN RESTAURANTS INC.
06.2015 - 01.2018
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
MBA - Master Business Administration
UNAD FLORIDA
490 Sawgrass Corporate Parkway Sunrise, FL 3332506-2026
Bachelor of Business Administration - Business Administration
UNAD
Bogota, Col12-2017
Skills
- Leadership and team management
- Strong Communication
- staff training and development
- High level Training delivery
- Problem -Solving
- Exceptional communicator
- Financial management skills
- Team development strategies
- Customer satisfaction Focus
- Leadership training
- Strategic thinker
Languages
Spanish
Native or Bilingual
sign lenguage
Limited Working
creole
Limited Working
English
Full Professional
Timeline
Market Training Manager
LVE PARTNERS
10.2023 - Current
General Manager
LVE Partners
12.2019 - Current
Assistant Manager
Luihn Foods- Taco Bell
02.2018 - Current
Assistant Manager
CHECKERS DRIVE-IN RESTAURANTS INC.
06.2015 - 01.2018
MBA - Master Business Administration
UNAD FLORIDA
Bachelor of Business Administration - Business Administration
UNAD
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