Deisy Corona Frias
Kings Beach,CA
Summary
Experienced barista with 9+ years in high-volume environments within the food and beverage industry. As Well as experienced with managing food and beverage operations. I believe I have great team leadership skills to enhance everyones overall experience. Skilled in espresso preparation, customer service, and maintaining speed and accuracy during peak hours. Known for teamwork, reliability, and creating positive guest experiences. I utilize strong leadership and organizational skills to enhance service quality and team efficiency. Also known fo creating a collaborative and dynamic work environment to achieve business goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Food and Beverage Assistant Manager
Palisades Tahoe
09.2024 - 10.2025
- Assisted in daily operations of food and beverage service to ensure exceptional guest experiences.
- Coordinated staff schedules and training programs to optimize team performance and service delivery.
- Monitored inventory levels and ordering processes to maintain stock and minimize waste.
- Provided support in developing menu offerings based on seasonal ingredients and customer preferences.
- Implemented health and safety protocols to uphold compliance with regulations and enhance guest safety.
- Resolved customer inquiries and complaints promptly to foster a positive dining atmosphere.
- Collaborated with kitchen staff to streamline communication between front-of-house and back-of-house operations.
- Developed strong relationships with vendors, negotiating favorable pricing terms on food and beverage supplies.
- Maximized profitability by implementing cost control
- Mentored team members on proper food handling techniques, resulting in improved overall kitchen sanitation standards.
- Utilized social media platforms to engage customers and generate positive word-of-mouth promotion for the business.
- Ensured compliance with health department regulations by maintaining a clean and safe work environment at all times.
- Managed financial aspects of the operation, including budgeting, forecasting, and profit analysis.
- Increased staff efficiency through regular training sessions and performance evaluations.
- Resolved customer complaints involving food or beverage quality and service.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Purchased food and cultivated strong vendor relationships.
Lead Barista
Starbucks, Barista Owned by Palisades
08.2018 - 09.2024
- Led daily operations of coffee preparation and service, ensuring quality standards.
- Trained and mentored baristas on beverage crafting techniques and customer service excellence.
- Fostered a positive team environment through effective communication and collaboration strategies.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Followed exact recipes for mixing and preparing beverage and food items.
- Managed inventory levels, placing orders to maintain stock of high-quality coffee and supplies.
- Implemented efficient workflow processes to enhance speed of service during peak hours
Host /Busser
HIgh Camp Bistro, Palisades Tahoe
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Completed daily side work and opening and closing duties without fail.
Cashier
Palisades Tahoe
- Processed customer transactions efficiently and accurately using POS systems.
- Monitored cash drawer for accuracy, reconciling discrepancies at end of shifts.
- Collaborated with team members to streamline checkout processes, reducing wait times.
- Assisted customers with returns, refunds and resolving transaction issues..
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
North Tahoe High School 2015
Tahoe CitySierra Community College
Truckee, CASkills
- Customer service
- Work ethic and integrity
- Strong patience
- Time management skills
- Team collaboration
- Reliable and responsible
- Collaboration and teamwork
- Delegating assignments and tasks
- Supply ordering and management
- Health and safety regulations
- Cost controls
Certification
- RBS Course - 2025
- ServSafe Certificate, Manager Course- 2024
- AllerTrain Certified - 2023
- Starbucks Coffee Master
Languages
Spanish
Native or Bilingual
Timeline
Food and Beverage Assistant Manager
Palisades Tahoe
09.2024 - 10.2025
Lead Barista
Starbucks, Barista Owned by Palisades
08.2018 - 09.2024
Host /Busser
HIgh Camp Bistro, Palisades Tahoe
Cashier
Palisades Tahoe
High School Diploma -
North Tahoe High School 2015
Sierra Community College