Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DEISY NATALIA GARZON CUENCA

Louisville,KY

Summary

Dynamic Quality Assurance Analyst with proven expertise in quality processes and data analysis, honed at MIJA TORTILLA FACTORY. Excelled in mentoring teams and enhancing QA strategies, significantly reducing customer-reported issues. Skilled in maintaining compliance with industry standards and adept at fostering cross-functional team collaboration. Demonstrates exceptional mentoring abilities and a commitment to continuous improvement.

Overview

2
2
years of professional experience

Work History

Quality Assurance Analyst

MIJA TORTILLA FACTORY
01.2023 - Current
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Reduced number of customer-reported issues by establishing preemptive testing strategy that targeted common failure points.
  • Developed and maintained comprehensive documentation, including test cases, results, and improvement recommendations, for stakeholder review.
  • Documented testing procedures for developers and future testing use.

Cook's Assistant

Taco Bell Restaurant
08.2022 - 12.2022
  • Cleaned and maintained work areas, equipment and utensils.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Followed food safety practices and sanitation guidelines.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Assisted in setting up and breaking down kitchen stations.
  • Maintained composure and work quality while under stress.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Education

GED -

Jefferson Community And Technical College
Louisville, KY
10-2024

Skills

  • Quality assurance
  • Quality processes
  • Data analysis
  • Mentoring and training
  • Load testing experience

Languages

Spanish
Full Professional
English
Elementary

Timeline

Quality Assurance Analyst

MIJA TORTILLA FACTORY
01.2023 - Current

Cook's Assistant

Taco Bell Restaurant
08.2022 - 12.2022

GED -

Jefferson Community And Technical College
DEISY NATALIA GARZON CUENCA