Deisy Hernandez
Fort Collins,CO
Summary
Proven achiever with experience at UCHealth University of Colorado Hospital. Demonstrated adaptability by cross-training in diverse roles, significantly contributing to operational success and patient satisfaction. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
11
11
years of professional experience
Work History
Food and Nutrition Assistant
UCHealth University of Colorado Hospital
07.2019 - Current
- Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
- Provided quality control measures by closely monitoring temperature logs, expiration dates, and portion sizes during meal preparation processes.
- Supported patient recovery by preparing specialized diets according to individual needs and medical conditions.
- Increased efficiency in meal preparation by utilizing appropriate cooking techniques and equipment according to established procedures.
- Contributed to team success by providing cross-training support for colleagues in various Food and Nutrition Assistant tasks as needed.
- Fostered a supportive team environment through effective communication and collaboration with fellow Food and Nutrition Assistants.
- Enhanced food safety by maintaining a clean and organized kitchen, adhering to sanitation regulations.
Debt Collector
Professional Finance Company
03.2018 - 05.2019
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
Clerk
Comfort Inn & Suites
01.2014 - 03.2017
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Education
High School Diploma -
Jefferson High School
Greeley, COSkills
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking
- Reliability
- Adaptability and Flexibility
- Self Motivation
Languages
Spanish
Professional Working
Timeline
Food and Nutrition Assistant
UCHealth University of Colorado Hospital
07.2019 - Current
Debt Collector
Professional Finance Company
03.2018 - 05.2019
Clerk
Comfort Inn & Suites
01.2014 - 03.2017
High School Diploma -
Jefferson High School