Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deisy Miramontes

Bakersfield,CA

Summary

Seeking a medical position where I can utilize my skills.

Healthcare professional with extensive experience in patient access roles, ensuring smooth patient admissions and accurate data management. Proven ability to collaborate effectively with teams and adapt to dynamic healthcare environments. Known for excellent communication skills and strong attention to detail.

Overview

7
7
years of professional experience

Work History

Patient Access Scheduler

Adventist Health Clear Lake
01.2024 - 01.2025
  • Boosted overall operational efficiency by maintaining up-to-date knowledge of insurance requirements, billing practices, and medical terminology.
  • Maintained strict adherence to HIPAA regulations when handling sensitive patient information during the scheduling process.
  • Improved patient scheduling efficiency by streamlining appointment booking processes.
  • Collaborated with medical professionals to schedule procedures, tests, and follow-up appointments according to clinical guidelines.
  • Expedited urgent care requests from clinicians through proficient triaging of incoming calls, providing prompt attention where required.
  • Provided exceptional customer service to patients while gathering necessary information for appointment scheduling, registration, and insurance verification purposes.
  • Enhanced patient satisfaction by promptly addressing inquiries and concerns related to their appointments.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Patient Access Representative I

Kern Medical
02.2021 - 12.2023
  • Ensure insurance eligibility during scheduling.
  • Verify authorization requirements and obtain if necessary.
  • Managed admitting and emergency room department registrations with efficiency.
  • Schedule outpatient and ancillary exams
  • Ensure accuracy of patient demographics and promptly register patients.
  • Handled collection of co-pays and patient responsibilities.

Pharmacy Technician

Zoha’s Pharmacy
12.2017 - 06.2020
  • Collaborated with pharmacist to ensure accurate prescription fulfillment.
  • Handled payment collections with accuracy.
  • Engaged with insurance company personnel to ensure completion of claims processing.
  • Organized and updated patient records using paper and electronic systems.
  • Reviewed and verified customer information and insurance provider information.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Education

Associate’s Degree - Pharmacy Technician

San Joaquin Valley College
Bakersfield, CA
06.2017

Skills

  • Knowledge in Medical Terminology & EHR Experience
  • Coding Specialist-CPT, HCPCS & ICD-10-CM
  • Organizational Skills & Managing Medical Record
  • Medical Insurance Specialist- Knowledge in Medicare, Medical, HMO, PPO
  • Cerner and power chart knowledge
  • HIPAA compliance
  • Patient registration
  • Insurance verification
  • Strong organization
  • Appointment scheduling
  • Registration and admissions
  • Flexible schedule
  • Insurance billing
  • Scheduling diagnostic procedures
  • Call screening
  • Phone and email etiquette
  • 50 WPM typing speed

Languages

Spanish
Full Professional

Timeline

Patient Access Scheduler

Adventist Health Clear Lake
01.2024 - 01.2025

Patient Access Representative I

Kern Medical
02.2021 - 12.2023

Pharmacy Technician

Zoha’s Pharmacy
12.2017 - 06.2020

Associate’s Degree - Pharmacy Technician

San Joaquin Valley College

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