Deisy Perez
Waterbury,CT
Summary
At Hollandia Nurseries, as an Assistant Shop Manager, I've focused on customer satisfaction and sales through strategic merchandising and effective issue resolution. My experience in staff training and development, coupled with a keen focus on customer engagement, led to notable improvements in store operations and employee motivation.
Overview
7
7
years of professional experience
Work History
Assistant Shop Manager
Hollandia Nurseries
03.2017 - Current
- Improved customer satisfaction by addressing and resolving customer concerns promptly and professionally.
- Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
- Increased sales through effective merchandising strategies and engaging product presentations.
- Enhanced shop floor efficiency by regularly reorganizing displays according to seasonal trends or promotional activities.
Skills
- Store operations
- Staff Training and Development
- Sales strategy development
- Promotions and Marketing
- Customer Service
- Customer Engagement
- Employee Motivation
Languages
Spanish
Native or Bilingual
Timeline
Assistant Shop Manager
Hollandia Nurseries
03.2017 - Current