I’m a caring and reliable medical assistant with experience in both the front and back office. I help with patient care, take vital signs, assist with procedures, and make sure people feel comfortable. I also have strong front-office skills, like scheduling appointments, answering phones, and handling paperwork. I enjoy working with people, staying organized, and making sure everything runs smoothly in the clinic.
Overview
6
6
years of professional experience
Work History
Hostess
Los Amigos
Vail, CO
09.2019 - 07.2021
Answered phones promptly to record and confirm reservations.
Greeted incoming guests to escort to assigned dining area and present menus.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Trained and prepared new hires in the hostess position.
Communicated with servers about new tables and customer comments.
I enjoyed being in contact and meeting new costumers.
Receptionist
Ups Store
Edwards, CO
07.2021 - 09.2021
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Reported suspicious individuals to supervisor.
Updated and recorded customer or client information to maintain accounts.
Greeted customers, answered general questions and directed to appropriate locations.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Welcomed patrons to front desk and engaged in friendly conversation while conducting check-in process.
I liked how we we're communicating with costumers and getting to know them all, and having a friendship with the people that would go in on a daily.
Barista
Starbucks
Edwards, CO
10.2021 - 02.2022
Operated cash register, collected payments and provided accurate change.
Prepared and served hot or cold beverages.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Stocked customer service stations with paper products or beverage preparation items.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Followed health, safety and sanitation guidelines to pass state inspections.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Created complex, hand-crafted beverages based upon customer preferences.
Described menu items to customers and suggested products based on stated preferences.
Utilized POS system to receive and process customer payments.
Recommended pastries and sandwiches to pair with customers' beverages.
I loved working in Starbucks. All of us as co-workers we treat each other as a whole family. Once I started working there they all made me feel welcomed.
Preschool Teacher's Assistant
Family Learning And Childcare Center
Edwards, CO
01.2022 - 08.2022
Assisted with or led story time by reading books to children.
Supervised students outside classroom during recess, lunch and breaks.
Arranged classroom furniture and learning materials to keep areas neat.
Supported lead teacher with daily classroom activities.
Maintained and cleaned nap mats by making minor repairs and wiping down.
Created and assembled classroom displays and decorations.
Monitored students to observe behavior, enforce rules and maintain safety.
Assisted with implementation of approved lesson plans and daily classroom schedule.
Maintained safe, clean and constantly supervised play environment.
Maintained daily records of activities, behaviors, meals and naps.
Organized and labeled student materials when setting up classrooms.
I love my little ones. They taught me so much. Learned to communicate with the parents and with all my co-workers.
Hostess
Russell's
Vail, CO
07.2022 - 10.2022
Answered phones promptly to record and confirm reservations.
Greeted incoming guests to escort to assigned dining area and present menus.
Tracked seated guests and available seating using computer-based and mobile reservation software.
Answered telephone to provide dining information and take reservations.
Communicated with servers about new tables, changes in food availability and customer comments.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Built positive relationships with other front-of-house and kitchen staff.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
I enjoyed being in contact with costumers on a daily basis. Also helping around with what everyone needed.
Receptionist
Colorado Mountain Medical
Avon, CO
01.2023 - 08.2023
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Verified insurance coverage for appointments and collected co-payments as required.
Greeted and checked in patients, updating patient information in computer system.
Performed data entry tasks related to billing and collections procedures.
Answered phones promptly and directed calls appropriately.
Maintained confidentiality of patient information according to HIPAA regulations.
Patient Care Tech/Medical Assistant
Colorado Mountain Medical
Avon, CO
08.2023 - Current
Organized patient charts before each day's clinic sessions began.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.