Deisy I. Robison

Developed working relationships with the relocating employees and provided services such as: Offering expert knowledge of the city, conducting local housing and school research, providing DMV and banking setup assistance, recommending a wide range of social and culture activities

• Build rapport, communicate, research and deliver customized information and the best recommendations in a timely manner
• Create customized area tours and client reports using Microsoft Office or GSuite products
• Meet with the relocating employees (either in person, by phone or using technology) to discuss issues connected with the relocation
• Manage multiple client relocations at any given time and perform other administrative duties, as necessary

• Scheduled and developed program activities in accordance with program needs.
• Collaborated with community leaders, organizations and public agencies to promote programs within community.
• Facilitated educational workshops, meetings and conferences associated with program.
• Delegated tasks to staff and volunteers during daily activities and organized events.
• Evaluated program effectiveness to develop improved methods.
• Explained program offerings and requirements to participants and answered related questions.
• Facilitated program development and launch via strategic resources allocation.
• Organized event coverage to match community expectations and achieve ratings gains.

• Created and completed projects using PowerPoint, Word, Excel and Outlook.
• Proposed ideas and created marketing materials using Publisher, Word and PowerPoint.
• Created monthly mailings and reviewed ideas with Broker/Agent.
• Organized office.

• Interviewed English and Spanish speaking parents and determined eligibility for enrollment according to Government eligibility scales.
• Explained eligibility requirements in English and Spanish and assisted with other bi-lingual communications.
• Entered, maintained and organized enrollment information including all necessary letters and correspondence.
• Assessed and awarded accreditation according to the standards and policies of the California Department of Education centers and family day care systems for children between 2 and 5 years old.
• Reviewed and verified compliance with State requirements, rules and regulations.
• Served as primary point person for communications between teachers, management team and board of directors.
• Served as initial point person for parent's questions or other communications.
• Provided English-Spanish and Spanish-English translations where necessary.
• Assisted in Grant writing in English and Spanish.
• Assisted in Marketing & Fundraising.
• Coordinated and scheduled equipment purchases, food shopping and other daily issues.

• Supervised 3 receptionists and 1 office assistant.
• Managed timecards.
• Served as communication point and facilitated communication between local and corporate offices.
• Oversaw daily office operations and managed office supplies and equipment.
• Organized and attended meetings and distributed meeting summaries.
• Assisted agents by solving Windows computer issues.
• Prepared office mailings, floor calendar and marketing material.

• Supervised and developed invitations for 10th Anniversary.
• Updated and developed database of names addresses and phone numbers.
• Handled all aspects of mailing.
• Led development and communication of weekly report on donations received.
• Other ad hoc tasks as required.

• Greeted clients.
• Answered phones and assisted agents.
• Organized and ordered office supplies.
• Coordinated maintenance of office machines (copier, fax).
• Scheduled and coordinated agents duties.

• Created and completed projects using PowerPoint, Word, Excel and Outlook.
• Proposed ideas and created marketing materials using Publisher, Word and PowerPoint.
• Created monthly mailings and reviewed ideas with Broker/Agent.
• Organized office.