Summary
Overview
Work History
Education
Skills
Timeline
Software
Languages

Deisy Rojas

Williamsville,NY

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

18
18
years of professional experience

Work History

Office Manager/Special Projects

REEF Technology
Miami, USA
01.2018 - 02.2024
  • Company Overview: Fast-paced startup company
  • Organized office functions and oversaw the office's daily operations with 400+ employees
  • Created and maintained great relationships with property management, security, vendors, and all departments within the company.
  • Worked closely with IT and HR
  • Point of contact for employees.
  • Lead a team of administrative team members, cleaning crew, and receptionist.
  • Handled confidential and sensitive information with discretion.
  • Coordinated meetings, conferences, and events.
  • Scheduled meetings and managed multiple calendars
  • Ordered and maintained inventory of office supplies
  • Arranged complex domestic and international travel
  • Reconciled expenses for the executive team.
  • Handled correspondence
  • Fast-paced startup company
  • Developed and implemented office policies and procedures.

Executive Assistant to CEO

REEF Technology
Miami, USA
01.2018 - 01.2023
  • Oversaw day-to-day administrative and project-related responsibilities
  • Conducted extensive research on behalf of the executive team members
  • Supported CEO in day-to-day activities, managing priorities, and ensuring seamless communication
  • Compiled reports and gathered information for meetings
  • Assisted with special projects and initiatives as assigned by the CEO, contributing to the overall success of the organization
  • Fast-paced startup company
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Maintained confidential records and files related to executive operations.
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.

Executive Administrative Assistant for the General Counsel and Director of Planning & Development

Miami Parking Authority
Miami, USA
01.2009 - 01.2017
  • This position provides administrative support to the General Counsel and the Planning & Development Director on a variety of tasks related to each department
  • Serve as custodian of records for purposes of responding to public records requests
  • Update litigation files to ensure timely responses to the courts, administrative agencies, and other third parties
  • Update insurance claim files to facilitate timely and accurate disposition of liability claims
  • Managed calendar mediations, hearings, depositions, interrogatories, etc., as instructed
  • Assisted and facilitated communications between MPA, the Office of the City Attorney, Office of Risk Management, outside counsel, Florida League of Cities, and other third parties
  • Follow through to ensure a contract is completely executed by the named parties as indicated on the signature page and alert the supervisor to circumstances preventing timely execution
  • Attended meetings from time to time as may be requested by supervisor
  • Custodian of plans, surveys, proposals, and other departmental files
  • Act as liaison between Planning & Development and various departments within the City, vendors, property owners, consultants, developers, and the general public
  • Submit and follow-up on permit applications, warrants and plans submitted to the city for projects as needed
  • Assisted in maintaining department budget and processing invoices
  • Provides support including preparation of agendas, minutes, correspondence, and memos, filing, opening, and evaluating mail, scheduling setting, and preparing for meetings, responding to requests for information, and assisting with other support as assigned
  • Conducted required research in conjunction with development and special projects
  • Assisted with procurement and purchasing duties as needed
  • Responsible for producing a variety of written work including letters, memorandums, summaries, and preliminary development of presentations and reports
  • Ability to multitask and prioritize daily workload

Executive Administrative Assistant to Director of Operations (Promoted to support General Counsel)

Miami Parking Authority
Miami, USA
01.2009 - 01.2017
  • Provide executive level administrative support to the Director of operations and the entire operations department
  • Maintain and manage five calendars
  • Handle complaints and solve problems concerning the Operations Department
  • Interact with customers, the general public and attend meetings on behalf of the Director of Operations
  • Transcribe and type general correspondence for the Director of Operations and the department of Operations
  • Process monthly expense reports for the operations department
  • Arrange and coordinate travel arrangements
  • Coordinate and set up high level conference calls, board, and management meetings
  • Maintain important key log
  • Process, create and maintain numerous reports
  • Perform other duties as assigned

Office Manager/Executive Administrative Assistant to the COO

ELM LOCATING & UTILITY SERVICES
Doral, USA
01.2006 - 01.2009
  • Hired to support the COO and oversee the office operations including the tracking of inventory supplies, vendor relations and staff productivity
  • Implement purchase order system that tracked invoices for inventory management, and service contracts resulting in clarification of business expenses and subsequent cost reductions of 25%
  • Prepared expense reports and followed-up of reimbursement
  • Organized and distributed service information to office staff and over 75 field personnel
  • Manage payroll functions, HR data management, and staff of 2 field dispatchers
  • Support company executives through participation as key administrator during vendor and client negotiations

Education

Microsoft Office Certification -

NEW HORIZONS TECHNICAL SCHOOL, Miami, FL
05.1999

Skills

  • Effective Communication in English and Spanish
  • Professional Notary Services
  • Office Management
  • Administrative Assistance Expertise
  • Service Excellence
  • Expense Tracking
  • Inventory Management
  • Logistics Coordination
  • Mail Management
  • Employee Relations
  • Scheduling and calendar management
  • Office Support Services
  • Office management software
  • Data Entry
  • Bookkeeping

Timeline

Office Manager/Special Projects - REEF Technology
01.2018 - 02.2024
Executive Assistant to CEO - REEF Technology
01.2018 - 01.2023
Executive Administrative Assistant for the General Counsel and Director of Planning & Development - Miami Parking Authority
01.2009 - 01.2017
Executive Administrative Assistant to Director of Operations (Promoted to support General Counsel) - Miami Parking Authority
01.2009 - 01.2017
Office Manager/Executive Administrative Assistant to the COO - ELM LOCATING & UTILITY SERVICES
01.2006 - 01.2009
NEW HORIZONS TECHNICAL SCHOOL - Microsoft Office Certification,

Software

Microsoft office

Languages

Spanish
Native language
English
Advanced (C1)
C1
Deisy Rojas