Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Rehabilitation Casework Technician
Division of Vocational Rehabilitation Services
Rocky Mount, NC
03.2022 - Current
Established and oversaw organized record-keeping methods for hard-copy and electronic files.
Utilized various sources of information to compile extensive reports for management analysis.
Provided administrative support to department staff, including scheduling appointments and organizing meetings.
Performed accurate and timely data entry tasks.
Assisted with budget preparation activities by monitoring expenses and tracking costs.
Prepared correspondence, memos, presentations, spreadsheets, databases. using MS Office programs.
Created documents such as invoices and purchase orders according to established guidelines.
Researched information related to specific projects or topics as requested by management personnel.
Handled confidential documents in a secure manner while ensuring privacy regulations were met.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Screening of referrals; independent preparation of applicant packets of information documentation.
Scheduling and completion of intake interviews.
Health Care Technician
Longleaf Neuro Medical Treatment Center
Wilson, NC
08.2015 - 09.2021
Position/Rotate residents every two hours while ensuring safety of resident and staff
Mentor new staff when needed on the unit
Responsible for 7 or more bed bound/limited mobility residents on the Alzheimer’s unit
Maintained accurate records of patient care services provided.
Help position residents for x-ray or other care on an as need basis.
Provided assistance with daily living activities such as bathing, dressing, eating and transferring patients.
Responded quickly to emergency situations by providing appropriate medical attention.
Ensured that all patient information was kept confidential in accordance with HIPAA regulations.
Observed and reported changes in patient condition to registered nurse.
Recorded patient vital signs, documenting information into medical charts.
Direct Care Staff/Office Assistant
Herbert Reid Home Inc.
Wilson, NC
01.2005 - 08.2015
Escorted residents to doctor appointments and completed paperwork as needed
Assisted residents with baths, meals and day program activities
Monitored vital signs including blood pressure, temperature and pulse rate.
Supervised activities of daily living for clients.
Learned office tasks and completed them in a timely manner
Conducted meetings and safety drills for 5 or more staff.
Assisted with medication administration and documentation of treatments.
Education
Some College (No Degree) - Radiography
Edgecombe Community College
Tarboro, NC
Some College (No Degree) - Medical Office Administration
Wilson Technical Community College
Wilson, NC
Skills
Customer Service
Written/Verbal Communication
Work Planning and Prioritization
Works Well Under Pressure
Tech-Savvy
Extensive Organizational Skills
References
References available upon request.
Timeline
Rehabilitation Casework Technician
Division of Vocational Rehabilitation Services
03.2022 - Current
Health Care Technician
Longleaf Neuro Medical Treatment Center
08.2015 - 09.2021
Direct Care Staff/Office Assistant
Herbert Reid Home Inc.
01.2005 - 08.2015
Some College (No Degree) - Radiography
Edgecombe Community College
Some College (No Degree) - Medical Office Administration
Wilson Technical Community College
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