Deitria Madaris
Cincinnati,OH
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Community Manager
Wallick Properties
01.2023 - Current
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Evaluated property conditions and recommended improvements.
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
Assistant Manager
Heritagehill Property
03.2015 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Second Shift Supervisor
Trade Global
03.2007 - 02.2015
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
Real Estate Development - Real Estate
Hondros College of Business
West Chester, OH12.2021
High School Diploma -
\Withrow High School
Cincinnati, OH09.1998
Skills
- Workplace Safety
- Leasing and Sales
- Administrative Support
- Resident Relations
- Property Management
- Customer Relationship Management
Certification
- COS Training - one year
Timeline
Community Manager
Wallick Properties
01.2023 - Current
Assistant Manager
Heritagehill Property
03.2015 - 12.2022
Second Shift Supervisor
Trade Global
03.2007 - 02.2015
Real Estate Development - Real Estate
Hondros College of Business
High School Diploma -
\Withrow High School
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