Summary
Overview
Work History
Education
Skills
Certification
Status
Timeline
Generic

Deivanayaki Arumugam

Oviedo,FL

Summary

Results-driven Technical Project Coordinator/Scrum Master with 6+ years of experience supporting IT transformation, migration, modernization, and enterprise delivery initiatives in Agile and hybrid environments. Skilled in coordinating cross-functional teams, maintaining project documentation, tracking risks and dependencies, and developing executive-level reporting decks, dashboards, and roadmap updates for leadership visibility. Experienced in supporting project governance through status reporting, KPI tracking, compliance coordination, and operational follow-up across multiple workstreams. Proficient in Jira, Confluence, ServiceNow, Microsoft PowerPoint, Excel, Power BI, Tableau, SharePoint, and project tracking tools, with strong technical writing, stakeholder communication, and data accuracy skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Scrum Master

Deloitte - Internal Revenue System (USA)
Tampa, Florida
01.2024 - 04.2025
  • Coordinated cross-functional teams supporting a large federal technology program, ensuring alignment across project schedules, milestones, dependencies, and delivery workstreams
  • Played a key role in supporting enterprise application migration and modernization initiatives, coordinating activities across infrastructure, development, and security teams
  • Tracked modernization roadmap milestones including system upgrades, platform transitions, and environment readiness for migration waves
  • Supported planning and coordination of legacy system modernization efforts, including tracking dependencies between legacy applications and new platform implementations
  • Prepared and maintained executive reporting decks and leadership status updates, providing weekly and quarterly visibility into migration progress, modernization milestones, risks, and delivery metrics
  • Maintained project documentation including kickoff materials, scope updates, resource plans, modernization roadmaps, timeline tracking, and change impacts
  • Facilitated Agile ceremonies including sprint planning, standups, retrospectives, and backlog refinement across multiple delivery teams supporting modernization workstreams
  • Maintained RAID logs to track risks, issues, dependencies, and mitigation plans associated with system upgrades, environment migrations, and platform transitions
  • Coordinated stakeholder communication between PMO leadership, architects, infrastructure teams, and business owners to ensure alignment during migration planning and deployment cycles
  • Supported integrated master schedule updates and tracked milestone completion across multiple transformation workstreams
  • Coordinated change requests, release readiness activities, and incident management processes using ServiceNow

Scrum Master

Deloitte - Internal Revenue System (USA)
Tampa, Florida
07.2022 - 01.2023
  • Supported Agile delivery across multiple teams working on technology migration and modernization initiatives, ensuring sprint activities aligned with transformation milestones
  • Coordinated sprint planning, backlog refinement, standups, and retrospectives while tracking dependencies across modernization workstreams
  • Assisted program managers with tracking application upgrade activities, environment readiness, and migration deliverables across development and infrastructure teams
  • Maintained Jira boards and project trackers to monitor modernization tasks, migration progress, and cross-team dependencies
  • Coordinated workshops and planning sessions supporting system upgrades, platform migrations, and operational readiness activities
  • Maintained project documentation and status reporting used by the PMO to track modernization progress and program health
  • Supported stakeholder communication and ensured project updates were accurately reflected in governance reports and leadership briefings
  • Monitored action items and follow-ups from planning sessions to ensure modernization milestones and migration deliverables stayed on schedule

Power BI Developer

Deloitte - WAEPA / Claims Management
Tampa, Florida
08.2022 - 12.2022
  • Collaborated with external business partners to refine and identify business requirements
  • Interviewed stakeholders across various workstreams to understand their business needs and collaborated with designers to build wireframes and develop the Power BI for reporting
  • Analyzed high-level business requirements and decompose into features and stories using Agile methodology
  • Industry: Financial Services Sector: Insurance Offering Portfolio: Core Business Operations Offering: Systems Engineering

Technical Environment: Microsoft Azure based platform, Power BI reporting, data migration from Mainframe to Azure, DevOps, Microsoft Visio to define business processes, TFS (Defect tracking), Agile, Product Owner.

Tableau and SQL Developer

Deloitte - Meta
Tampa, Florida
03.2022 - 08.2022
  • Designed and developed interactive Tableau dashboards to visualize key supply chain KPIs for stakeholders, enabling real-time monitoring and data-driven decision-making
  • Created complex SQL queries, views, and stored procedures to extract and transform large volumes of supply chain data from multiple relational databases
  • Integrated and cleaned data from diverse sources (e.g., ERP, inventory, logistics systems) to ensure accuracy and consistency in reporting
  • Implemented advanced Tableau features such as parameters, LOD expressions, filters, and dashboard actions to enable deep data exploration and user interactivity
  • Optimized dashboard and query performance through extract tuning, calculated field optimization, and collaboration with data engineering teams
  • Maintained and updated multiple dashboards regularly, ensuring alignment with evolving business needs and data source changes
  • Automated dashboard refresh schedules and user alerts via Tableau Server/Online, improving accessibility and timely data updates for business users
  • Collaborated with business stakeholders to translate supply chain requirements into insightful visualizations that supported strategic decisions
  • Trained end-users and conducted dashboard walkthroughs, promoting self-service analytics and increasing overall data literacy within the organization
  • Drove measurable business value by uncovering inefficiencies, identifying cost-saving opportunities, and enhancing visibility across the entire supply chain
  • Industry: Social Media Sector: Consumer Electronics Offering Portfolio: Strategy and Analytics Offering: AI and Data Engineering

Technical Environment: Tableau and Meta technologies

BI/UI Developer

KashTech LLC
Lake Mary, Florida
10.2019 - 04.2020
  • Worked closely with technical lead and other team members to identify and complete development assignments
  • Developed reports with App Studio to modify, define, compute, filter and format the reports with different output formats like HTML, PDF, Excel and Active HTML Reports
  • Using WebFOCUS 8.2.01, created new WebFOCUS web pages using Application Studio and JavaScript, maintained and updated existing web pages and maintained and updated JavaScript programming
  • Developed complex WebFOCUS style sheets to accommodate the report format requirements
  • Worked with App Studio Advanced Graphics Tool to create graphs and to enhance report aesthetics, including drilldowns from graphs to details
  • Used HTML Layout Painter, Report Painter, and Compound Layout Painter to develop the dashboard
  • Developed dashboards in Developer Studio, added the dashboards to enterprise BI portal and provided access to business users based on client's requirements
  • Developed the code for and connected Profit and Loss reports, Balance sheet reports and Analytical Reports to the portal through which the users can run or schedule reports

Industry: Banking Client: Citizens Bank

Team Lead

Alorica [Dell EMC]
Lake Mary, Florida
07.2018 - 04.2019
  • Managed multiple projects of varied sizes from project inception till implementation
  • Created and Executed project workflows within the stipulated timeline
  • Identify resource needs across various functional and technical areas, streamline existing resources (manpower planning) or acquire new resources
  • Monitors effective usage of Organization methodology and enforce standards across projects
  • Track and report project status to senior management
  • Managed day-to-day client interactions and identify needs and evaluate business
  • Proven project leadership and ability to build high performing teams and project execution
  • Excellent written and verbal and numerical skills with a high level of attention to detail
  • Operationally proficient with the ability to plan, prioritize and deliver with clear results
  • Demonstrate passion for CRM, database, social and digital marketing
  • Good knowledge of direct and data-driven marketing theory and practice; testing, segmentation and targeting, campaign management, campaign analysis and customer profiling
  • A team player with excellent interpersonal skills; able to work in matrix management arrangements and be deployed to different teams and projects to proactively make improvements to working practices

Industry: CRM Client: Dell EMC

Education

Master of Computer Science -

Sri Krishna College of Engineering & Technology
05-2008

Bachelor of Computer Science -

N.G.P College of Science And Technology
05-2006

Skills

  • IT Transformation
  • Application Modernization
  • Migration Initiatives
  • PMO Governance
  • Executive Reporting
  • Project Documentation
  • KPI & Performance Tracking
  • Risk & Issue Management (RAID Logs)
  • Environment Health Tracking
  • Cross‑Functional Coordination
  • Agile Delivery
  • Stakeholder Communication
  • Compliance & Security Tracking
  • Agile methodologies
  • Scrum practices
  • Project management
  • Team facilitation
  • Backlog management
  • Reporting tools
  • Data analysis
  • Project planning
  • Scope management
  • Risk assessment
  • Training development

Certification

  • Certified Scrum Master
  • SAFe
  • MuleSoft Developer

Status

USA Citizenship

Timeline

Lead Scrum Master

Deloitte - Internal Revenue System (USA)
01.2024 - 04.2025

Power BI Developer

Deloitte - WAEPA / Claims Management
08.2022 - 12.2022

Scrum Master

Deloitte - Internal Revenue System (USA)
07.2022 - 01.2023

Tableau and SQL Developer

Deloitte - Meta
03.2022 - 08.2022

BI/UI Developer

KashTech LLC
10.2019 - 04.2020

Team Lead

Alorica [Dell EMC]
07.2018 - 04.2019

Master of Computer Science -

Sri Krishna College of Engineering & Technology

Bachelor of Computer Science -

N.G.P College of Science And Technology
Deivanayaki Arumugam