Deivanayaki Arumugam

• Managed cross-functional teams in the delivery of software projects, utilizing Agile and traditional project management methodologies
• Developed project plans, timelines, and budgets, ensuring projects were delivered on time and within scope
• Facilitated communication between stakeholders, team members, and clients, ensuring alignment and transparency throughout the project lifecycle
• Aided in the establishment of the TAM-I team's official agile scrum process and presented strategic plans for the sprint process to the team during the project kickoff phase
• Collaborated with architects to scope out the TAM-I Wave 1 Delivery Timeline & project, aligning individual workstreams' roadmaps with respective Levels of Effort (LOE) justifications and assumptions
• Facilitated various scrum ceremonies to ensure ticket alignment with client goals, and organized Objectives into Epics and Stories, considering resource capacity and feasibility
• Designed decks for teamwide Program Increment planning sessions that captured workstreams' Risks, Dependencies, Epics, and Features, and facilitated those sessions to plan for the upcoming increment
• Developed a Risk, Assumptions, Decisions, and Dependencies (RADD) Log for TAM-I delivery, capturing critical decision points and potential impediments
• Supported TAM-I inputs to the broader IRS Integrated Master Schedule (IMS), assessing dependencies of major component milestones
• Consolidated TAM-I inputs to each Weekly and Month Status report, thereby capturing key milestones to support the IRS PMO team with project delivery organization
• Led multiple Agile teams in the successful delivery of complex software projects, ensuring adherence to Scrum principles and practices
• Facilitated all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
• Collaborated with Product Owners to prioritize and manage the product backlog, ensuring clear and actionable user stories
• Industry: Government Sector: Technology Offering Portfolio: Core Business Operations Offering: Application Modernization and Innovation

Technical Environment: Excel, PowerPoint, Agile Methodologies, Microsoft Planner, Engineering Lifecycle Management (ELM), JIRA

• Conducted training sessions and workshops on Agile methodologies, enhancing team understanding and application of Scrum
• Worked closely with senior leadership to align Agile practices with organizational goals and strategies
• Implemented tools and processes to streamline Agile workflows, resulting in more increase in team productivity
• Researched and created functional concept documentation to support the business requirements. Created presentation material to show how the business concept papers fit into the overall project picture
• Onboarding Support - PMO effort, onboarding and tracking of team member's status and access requests
• Training and Office Hour Facilitator - Planned and coordinated training sessions
• Customer Front Door monitor - Tracking of incoming CFD inquiries, shadowing the research of IRS UWR SMEs, created presentation material.
• Facilitated all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
• Industry: Government and Public Services - Cross Sector (GPS) Service Area: Technology Service Line: Systems Integration

Technical Environment: Microsoft Excel, Microsoft SharePoint, Excel, Powerpoint, Agile Methodologies, Microsoft Planner, Engineering Lifecycle Management (ELM), JIRA

• Collaborated with external business partners to refine and identify business requirements.
• Interviewed stakeholders across various workstreams to understand their business needs and collaborated with designers to build wireframes and develop the Power BI for reporting.
• Analyzed high-level business requirements and decompose into features and stories using Agile methodology.
• Industry: Financial Services Sector: Insurance Offering Portfolio: Core Business Operations Offering: Systems Engineering

Technical Environment: Microsoft Azure based platform, Power BI reporting, data migration from Mainframe to Azure, DevOps, Microsoft Visio to define business processes, TFS (Defect tracking), Agile, Product Owner.

• Designed and developed interactive Tableau dashboards to visualize key supply chain KPIs for stakeholders, enabling real-time monitoring and data-driven decision-making.
• Created complex SQL queries, views, and stored procedures to extract and transform large volumes of supply chain data from multiple relational databases.
• Integrated and cleaned data from diverse sources (e.g., ERP, inventory, logistics systems) to ensure accuracy and consistency in reporting.
• Implemented advanced Tableau features such as parameters, LOD expressions, filters, and dashboard actions to enable deep data exploration and user interactivity.
• Optimized dashboard and query performance through extract tuning, calculated field optimization, and collaboration with data engineering teams.
• Maintained and updated multiple dashboards regularly, ensuring alignment with evolving business needs and data source changes.
• Automated dashboard refresh schedules and user alerts via Tableau Server/Online, improving accessibility and timely data updates for business users.
• Collaborated with business stakeholders to translate supply chain requirements into insightful visualizations that supported strategic decisions.
• Trained end-users and conducted dashboard walkthroughs, promoting self-service analytics and increasing overall data literacy within the organization.
• Drove measurable business value by uncovering inefficiencies, identifying cost-saving opportunities, and enhancing visibility across the entire supply chain.
• Industry: Social Media Sector: Consumer Electronics Offering Portfolio: Strategy and Analytics Offering: AI and Data Engineering

Technical Environment: Tableau and Meta technologies

• Worked closely with technical lead and other team members to identify and complete development assignments
• Developed reports with App Studio to modify, define, compute, filter and format the reports with different output formats like HTML, PDF, Excel and Active HTML Reports
• Using WebFOCUS 8.2.01, created new WebFOCUS web pages using Application Studio and JavaScript, maintained and updated existing web pages and maintained and updated JavaScript programming
• Developed complex WebFOCUS style sheets to accommodate the report format requirements
• Worked with App Studio Advanced Graphics Tool to create graphs and to enhance report aesthetics, including drilldowns from graphs to details
• Used HTML Layout Painter, Report Painter, and Compound Layout Painter to develop the dashboard
• Developed dashboards in Developer Studio, added the dashboards to enterprise BI portal and provided access to business users based on client's requirements
• Developed the code for and connected Profit and Loss reports, Balance sheet reports and Analytical Reports to the portal through which the users can run or schedule reports

Industry: Banking Client: Citizens Bank

• Managed multiple projects of varied sizes from project inception till implementation
• Created and Executed project workflows within the stipulated timeline
• Identify resource needs across various functional and technical areas, streamline existing resources (manpower planning) or acquire new resources
• Monitors effective usage of Organization methodology and enforce standards across projects
• Track and report project status to senior management
• Managed day-to-day client interactions and identify needs and evaluate business
• Proven project leadership and ability to build high performing teams and project execution
• Excellent written and verbal and numerical skills with a high level of attention to detail
• Operationally proficient with the ability to plan, prioritize and deliver with clear results
• Demonstrate passion for CRM, database, social and digital marketing
• Good knowledge of direct and data-driven marketing theory and practice; testing, segmentation and targeting, campaign management, campaign analysis and customer profiling
• A team player with excellent interpersonal skills; able to work in matrix management arrangements and be deployed to different teams and projects to proactively make improvements to working practices

Industry: CRM Client: Dell EMC