Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Deivis Levete

Brooklyn,NY

Summary

Highly organized former Sailor with exemplary multitasking, teamwork, time management and customer service skills. Responsible and autodidact professional willing to go extra mile to grow professionally and learn different abilities.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Christine Valmy International School
New York, NY
02.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer and students issues quickly and notified supervisor immediately when problems escalated.
  • Used internal software to check students status, records, attendance and finances.
  • Monitored skin care products by checking inventory and placing orders.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Input credit and debit card payments in POS system to complete purchases.
  • Refunded payments for returned items, processed exchangesto achieve customer satisfaction.

Server

Barcode
Elizabeth, NJ
08.2021 - 12.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Bussed and reset tables to keep dining room and work areas clean.

Sailor

Bernhard Schulte Shipmanagement
Caracas, Venezuela
06.2020 - 03.2021
  • Performed lowering, raising and cleaning of ship's anchor.
  • Cleaned lifesaving appliances and firefighting equipment to keep it in active service and ready for emergency and crisis situations.
  • Reviewed mission requirements and identified appropriate equipment to achieve goals.
  • Trained 19 crewmen in proper use of lifesaving appliances and firefighting equipment, which improved crew efficiency and productivity.
  • Scanned seas while navigating ship to quickly spy obstacles that could endanger vessel.
  • Inspected and tested fire fighting and lifesaving equipment stored on vessels.

Education

Sailor / Third Navigation Officer - Merchant Marine Science

Maritime University of The Caribbean
Caracas - Venezuela
12.2019

Skills

  • Telephone Etiquette
  • Call Answering and Routing
  • Data Entry and Database Software
  • Visitor and Customer Relations
  • Computer Proficiency
  • Customer Service
  • Cash Control
  • Microsoft Office
  • Upselling Strategies
  • Stress management
  • Foreign language (English, Spanish)

Languages

Spanish
Native or Bilingual
English
Professional Working
German
Elementary

Timeline

Front Desk Receptionist

Christine Valmy International School
02.2022 - Current

Server

Barcode
08.2021 - 12.2021

Sailor

Bernhard Schulte Shipmanagement
06.2020 - 03.2021

Sailor / Third Navigation Officer - Merchant Marine Science

Maritime University of The Caribbean