Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deivon Johnson

Nyc,NY

Summary

Dynamic and adept professional with a proven track record in emergency response and customer service, as demonstrated during my tenure at Elite Amenities. Excelling in leadership and critical thinking, I've effectively managed high-stress situations and fostered team collaboration. My strong communication skills and lifeguard certification have consistently ensured safety and client satisfaction.

Experienced with monitoring and ensuring safety of swimmers. Utilizes quick decision-making and effective communication to handle emergencies efficiently. Knowledge of CPR and first aid techniques, ensuring safe and secure environment for all pool users.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Motivated team member with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

Lifeguard

Elite Amenities
10.2023 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored water conditions to provide timely warnings about potential hazards.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Receptionist

Elite Amenities
10.2023 - Current
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • folded towels for incoming residents
  • oversee the gym area
  • Corresponded with residents through email and telephone
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Lifeguard

American Pool
04.2023 - 11.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Upheld hygiene standards in pool and surrounding area.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.

Team Member

Cava
11.2022 - 04.2023
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Cultivated warm relationships with regular customers.
  • Used cash registers and calculators to prepare bills, accept payments and make change.

Work Learn Grow Research

Children Art Science Workshop
03.2022 - 05.2022
  • Collaborated with multidisciplinary teams to address complex environmental challenges such as climate change adaptation strategies or ecosystem restoration projects.
  • Assisted with ongoing research projects focused on climate change impacts and adaptation strategies.
  • Analyzed climate change impacts on local ecosystems, informing proactive adaptation strategies.

Summer Youth Employment Program

Children’s and Arts Science Workshop
07.2021 - 08.2021

made data research

  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.

Education

High School Diploma -

Inwood Academy For Leadership
New York
06-2023

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • Physical fitness
  • Team collaboration
  • CPR and AED training
  • Adaptability in emergencies
  • CPR certified
  • Team bonding
  • Multitasking
  • Critical thinking
  • Attention to detail
  • Accident and injury prevention
  • Issue resolution

Languages

English
Native or Bilingual

Timeline

Lifeguard

Elite Amenities
10.2023 - Current

Receptionist

Elite Amenities
10.2023 - Current

Lifeguard

American Pool
04.2023 - 11.2024

Team Member

Cava
11.2022 - 04.2023

Work Learn Grow Research

Children Art Science Workshop
03.2022 - 05.2022

Summer Youth Employment Program

Children’s and Arts Science Workshop
07.2021 - 08.2021

High School Diploma -

Inwood Academy For Leadership
Deivon Johnson